Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Field Service Technician
Nashville, TN
Overview
FESCO is hiring Field Service Technicians responsible for troubleshooting, diagnosing, and repairing commercial kitchen & refrigeration equipment at our customer locations. Our Technicians also provide preventative maintenance (PM) inspections and respond to emergency service calls on equipment including ovens, fryers, steamers, warmers, dish cleaning equipment, walk-in freezers, reach in coolers etc.
Job Responsibilities
Qualifications
FESCO welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
FESCO is a division of Unlimited Service Group “All Unique All United.”
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0 Field Service Director jobs found in Nashville, TN area