Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
We are seeking an experienced and dedicated Director of Operations to join Commonwealth Attorney Marketing Services, LLC. The ideal candidate will be a conscientious self-starter and will have a can-do attitude. This person will be responsible for guiding goal-setting and optimizing business processes to increase efficiency and productivity. The Director of Operations will analyze current operations, identify areas of improvement, and develop strategies for increasing operational performance and efficiency. This individual will ensure compliance with regulations, coordinate with other departments to improve customer service, and implement training and development initiatives. The successful candidate will be a leader with excellent communication and organizational skills and a proven track record in operations and management. Salary for this position is $65,000 - $80,000 yearly.
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0 Field Service Director jobs found in Petersburg, VA area