Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Field service technician traveling locally to client sites
This Jobot Job is hosted by : Morgan Geary
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary : $26 - $40 per hour
A bit about us :
Worldwide market and technology leader for metal sawing machines, long material and sheet metal storage systems.
Why join us?
Service techs have a company van with a gas card. All other travel related expenses are charged to a company paid credit card.
Job Details
Will be responsible for TRAVELING locally to client sites to repair industrial equipment.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Last updated : 2024-03-02
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