Field Service Director jobs in Queens Village, NY

Senior Director of Workforce & Training Program, Full Time Temporary June 1- October 1 2023 (possible extension) 

Department Overview: Commonpoint Queens Adult Workforce Department consists of employment and wraparound support  programs serving job seeking adults 18 and over. The department provides access to occupational training, education, resources, and support programs for individuals who are motivated to enter the workforce. 

Position Details:The Senior Director of federal funded Workforce & Training Program will report to the Assistant Vice President of Workforce oversee an employment initiative program and support staff under the adult workforce department. This is a temporary contract position with possibility for extension. Key responsibilities include supervision of Employment Coordinators, Job Developer, support staff, and stakeholder relationships to enhance the workforce program operations and milestones performance. This role is also responsible for budget development and oversight, data reporting, client management system oversight, and development of collaborative relationships with funding sources, employer partners, vocational training partners, and other program stakeholders.  

Responsibilities:

• Develop, direct and supervise comprehensive workforce and employment services under the contract. 
• Expand job placement, retention, and career advancement services to ensure upward mobility   and financial stability of graduates. 
• Manage program budget, coordinate staff allocations, track expenses, and maximize billing for  performance-based contracts. 
• Oversee Salesforce system (client management) and conduct internal audits to ensure documents, phases, notes and outcomes are of quality and completed in a timely manner. 
• Develop presentations, coordinate site visits, draft reports, and present to the federal funder. 
• Supervise, develop, and hire workforce staff to ensure meeting the goals, objectives and milestones of the various programs. Staff include Employment Coordinators, Intake support, and Job Developers. 
• Support marketing of program for participant recruitment and marketing of partner/employer events.  Collect success stories and pictures for funders and agency’s marketing personnel and vehicles.
• Work in collaboration with various partners including NYCETC, LAGCC, NYATEP, Queens Chamber of Commerce. 
• Stay current with labor market data and leverage networks to align training and credential programming to meet current local and state workforce needs.
• Provide innovative program development and operational ideas and solutions for workforce programing. 
• Write proposals in response to additional workforce RFPs 
• Develop employer and community partnerships with local businesses that lead to employment opportunities, internship sites, and networking/collaboration opportunities.
• Support Employment Coordinators and job development team to achieve job placements and client retention 

Education, Experience, And Required Competencies:

• Bachelor’s Degree required, Masters preferred and a minimum of five to seven years of successful program management responsibility within the workforce development field, including three plus years in a supervisory role.
• Knowledge working with clients from various socio-economic backgrounds and experience working with populations with multiple barriers to employment
• Experience developing program operations and writing proposals in response to funding opportunities
• Experience conducting labor market research and applying to program development and execution
• Proven facility with data management systems to produce informed reporting to track results and impact future program design and funding

To apply: send resume and cover letter to bmccormick@commonpointqueens.org 

Salary: $80,000-$90,000