Field Service Director jobs in Reading, PA
Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Field Service Director jobs
Field Engineer 4
- Abacus Service Corporation
-
Reading, PA
CONTRACTOR,FULL_TIME
-
JOB ID: 1330 (Open Positions - 1 )
Company Name
Client
Experience
0 - 40 Years
Job Site
N/A
Business Unit
Client
Organization Unit
All States (except California)
Job Category
Technician - LI
Date Range
Nov 22, 2023 - Jan 27, 2024
Hire Type
Contractor
Pay Type
Hourly
Standard Hours Per Week
40.00
Exemption Status
Non-Exempt
TECHNICAL SKILLS
Must Have
LOCATION INFORMATION
320 San Bruno Ave San Francisco California USA 94103
320 San Bruno Ave
San Francisco California 94103
COST ALLOCATION CODE
Accounting Code
Cost Center Code
1 - Pinnacle
CUSTOM FIELDS
Client Reference ID Number
UIS2JP(phone number removed)
Client Project
Field Engineer
Remote Position
No
US Citizenship Required
Yes
MSP Owner
Pamela Augustus
JOB SUMMARY
This job req is subject to…
JOB DESCRIPTION
This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service
End Client: Client/Dell - Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate!
Fed Ex Address: 320 San Bruno Ave
San Francisco
California
USA
94103
Weekly Mileage: 250-350 per week
Vaccination Requirement : Vaccine is NOT required
Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard Client mileage.
Prescreen Questions: MUST HAVE ON TOP OF EVERY RESUME
1. How many years of Computer Hardware Repair Field experience do you have?
2. Within the last 2 years how many Motherboards have you replaced?
3. Within the last 2 years how many LCD's have you replaced?
4. How many years of experience do you have diagnosing Dell laptops and PC's?
5. Are you A Certified? (A certification is required by the client. Selected candidates who do not already have their A certification will have 90 days after their start date to become certified, or be subject to termination.)
Key Responsibilities:
As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
You may also perform whole unit swaps, repair or replace PC peripherals.
Must have reliable transportation as this role services the metro and surrounding areas.
Close service tickets in real time in the Client Call Management system using Company provide phone.
Key Qualifications:
1 Years of hands-on experience with laptop and desktop break-fix
Computer-building background experience preferred
General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
Ability to resolve basic / non-complex problems as directed
Client and/or governmental clearance may be required
Police or criminal background verification clearance may be required
Screening Requirements:
Must be able to complete required product training.
Must be able to pass drug and background screening.
Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED!!!
DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer. Do NOT make any corrections to their answers regardless if they are right or wrong. If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected!
General Questions: MUST BE INCLUDED WITH RESUME SUBMISSION
Full Legal Name (name that appears in driver's license)
Are you eligible to work in the US?
What is your zip code of residence?
Do you have a working printer at home?
Extensive driving is a requirement of this position. Are you willing and able to drive 2 to 3 hours to deliver services to one of your customers?
This position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call. Is this something you will have an issue with?
Have you ever worked for Client? If yes, please provide the dates and reason for leaving.
If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services? (Uber, Lyft or public transportation are not acceptable as a backup plan.)
Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm). Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.)
Do you have a reliable computer and a high-speed internet connection at home that you can use for work?
The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes. No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Are you willing and able to comply with this dress code?
Obtaining Dell computer certification is a requirement for this position. These certs will COST you NOTHING, and are done after the interview (if you are selected) on your own computer at home, open book. Evidence of certification must be submitted before a job offer is extended. You will be given roughly 3 business days from the date you are selected as a final candidate to complete the Dell certifications. Please note that because certification is a requirement for the position, no reimbursement is provided for certifications or certification classes. Do you agree to complete the dell certifications before you start working?
- 25 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Reading, PA
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 2 Days Ago
Field Service Technician
- Eastern Lift Truck Co.
-
Robesonia, PA
FULL_TIME
- Eastern Lift Truck Co. Field Service Technician Currently, we are seeking a Field Service Technician to support our Reading, PA location and surrounding areas. We offer tremendous opportunity for grow...
- 11 Days Ago
Field Service Technician
- Eastern Lift Truck Co.
-
Kutztown, PA
FULL_TIME
- Eastern Lift Truck Co. Field Service Technician Currently, we are seeking a Field Service Technician to support our Reading, PA location and surrounding areas. We offer tremendous opportunity for grow...
- 11 Days Ago
Field Service Technician
- Monroe Staffing
-
Reading, PA
FULL_TIME
- [Logo Description automatically generated] Monroe Staffing, a division of Staffing 360 Solutions, is currently hiring a Field Service Technician for a well-known communications company located in Pitt...
- 8 Days Ago
Field Service Technician
- Eastern Lift Truck Co.
-
Denver, PA
FULL_TIME
- Eastern Lift Truck Co. Field Service Technician Currently, we are seeking a Field Service Technician to support our Reading, PA location and surrounding areas. We offer tremendous opportunity for grow...
- 8 Days Ago
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0 Field Service Director jobs found in Reading, PA area
Senior Customer Care Representative
- OraSure Technologies, Inc.
-
Bethlehem, PA
- ** Senior Customer Care Representative** ** OraSure Technologies Bethlehem, Pennsylvania, United States (On-site)** ** P...
- 4/19/2024 12:00:00 AM
Area Business Director (Gastroenterology) - Reading, PA
- Ardelyx, Inc.
-
Reading, PA
- Ardelyx was founded with a mission to discover, develop and commercialize innovative, first-in-class medicines that meet...
- 4/19/2024 12:00:00 AM
Behavior Specialist in Berks County, PA
- Apis Management Services
-
Reading, PA
- Looking for a Rewarding Career in 2024? Person Driven Clinical Solutions (PDCS) Person Driven Clinical Solutions, LLC (P...
- 4/19/2024 12:00:00 AM
Career Services Coach
- ADVATIX - Advanced Supply Chain and Logistics
-
Wyomissing, PA
- Career Services Coach Role Summary Our client seeks a Career Services Coach to join their rapidly growing team. The Care...
- 4/19/2024 12:00:00 AM
Sales Director - Business Field Food
- NETZSCH Group
-
Exton, PA
- Company Description NETZSCH Pumps & Systems is a global specialist in complex fluid management, with our employees well-...
- 4/18/2024 12:00:00 AM
Sr. Director/ Exec Director, Patient Access Services - Derm
- Incyte Corporation
-
Chadds Ford, PA
- Overview: Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel me...
- 4/18/2024 12:00:00 AM
Director of Residential & Auxiliary Services for IDS & Group Homes
- Supportive Concepts for Families
-
Reading, PA
- Director of Residential and Auxiliary Services Position Sign on bonus $1000 Today, Conexio Care serves as one of Delawar...
- 4/18/2024 12:00:00 AM
Customer Support and Tech Specialist
- karier.co
-
Bethlehem, PA
- **Customer Support and Tech Specialist** American Jewish University - Los Angeles, CA 90077 Job details Job Type Full-ti...
- 4/17/2024 12:00:00 AM
About Reading, Pennsylvania
Reading (/ˈrɛdɪŋ/ RED-ing; Pennsylvania German: Reddin) is a city in and the county seat of Berks County, Pennsylvania, United States. With a population of 87,575, it is the fifth-largest city in Pennsylvania. Located in the southeastern part of the state, it is the principal city of the Greater Reading Area, and is furthermore included in the Philadelphia-Reading-Camden PA-NJ-DE-MD Combined Statistical Area.
The city, which is approximately halfway between the state's most populous city, Philadelphia, and the state capital, Harrisburg (as well as about halfway between Allentown and Lancaster)...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$158,911 to $201,754
Reading, Pennsylvania area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
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