Field Service Director jobs in Rochester, MN

Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Field Service Technician/ Industrial Mechanic
  • Triad Service Center
  • Rochester, MN FULL_TIME
  • Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Rochester, MN area. Equipment that is commonly worked on are floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers and other commercial customer equipment found in large retail / industrial locations. Technicians will also install, and service grease containment units used in conjunction with deep fryers. This position would utilize a company vehicle regionally and therefore require a valid, good standing driver’s license.

    Morrison Industries, a parent company of Triad is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and so much more. This company is family owned and offers over 65 years of service to our strong customer base.

    The position would be primarily Monday-Friday, averaging 40 hours a week. Vehicle, laptop, cell phone, PAID TRAINING provided.

    Starting Pay Range: $18-$24. 

    Our Technicians Typical Duties, Tasks, and Responsibilities:

    • Have Strong mechanical aptitude with the ability to diagnose, repair and complete both service calls and scheduled PMs on light industrial equipment is essential for our mechanics.
    • Successfully provide customer service by performing on-location preventative maintenance and repairs on customer equipment by performing job duties.
    • Visually inspects, tests, and listens to machines and equipment to locate causes of malfunctions. As well as dismantles machine parts to detect wear, misalignment, or other problems.
    • Installs new or repaired parts; clean and lubricates shafts, bearings, gears, belts, and other parts of machinery.
    • Staying organized by Scheduling repairs and PM’s in similar locations on the same day, as time and location permits. Record keeping and reporting of work orders, parts, supplies ordering, and a daily agenda.
    • Submits daily, work orders, daily agenda/timecards, parts orders, and all required paperwork. Treats company equipment (i.e. vehicle, tools, phone, tablet, credit card, and parts) as if they were his/her own and follows PM’s guidelines on company provided vehicle.

    Extra

    • Travel up to an average of 300 miles per day
    • The associate must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
    • Income is based an hourly pay structure, with up to a ½ hour start of the day and end of the day reduction for commute time. Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals.
    • Typically, Monday through Friday. Weekends and after hour work is possible provided customer is willing to pay emergency rates. On call status ends at 11 am EST on weekends and holidays
    • Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
    • Dependability - Excellent attendance. Responds to service request in a timely manner. Follows instructions, responds to management direction. Takes responsibility for own actions. Maintain a valid driver’s license and safe driving skills. Must, always meet state and federal regulations

    Our Competitive Fulltime Benefit Package Includes:

    • Medical, Dental, and Vision Coverage
    • Flexible Spending Account – Medical and Dependent Care
    • 401K Plan with Company Match
    • Company Paid Life Insurance & Voluntary Life Insurance Options
    • Company Paid Short-Term Disability Benefits & Voluntary Long-Term Disability Benefits
    • Paid Holidays and Paid Time Off
    • Wellness Resources and More!

    As this is a mobile position, our Field Service Mechanic / Technician can be based out of many cities around the Rochester, MN area.

    Find out more: www.triadservice.com

  • 1 Month Ago

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Director of Aging Services
  • Family Service Rochester
  • Rochester, MN FULL_TIME
  • At Family Service Rochester (FSR) we believe that our employees are our greatest asset. We are guided by our values in where we believe that everyone needs to be understood and that partnership is a p...
  • 3 Days Ago

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Field Sales Director
  • Tuma Agencies
  • Fairmont, MN FULL_TIME
  • We are excited to connect with you on our Field Sales Professional position in Fairmont, MN. This is a fantastic opportunity for someone who is looking for competitive compensation, advancement opport...
  • 10 Days Ago

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Field Service Technician/Service Representative
  • Hayfield Window and Door Co.
  • Hayfield, MN FULL_TIME
  • Job Description Job Description Description : Hayfield Window & Door is a growing manufacturer of premium quality vinyl windows and consistently ranks as a Top 100 Window and Door Manufacturer in Nort...
  • 1 Month Ago

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Field Service Technician 1
  • Burroughs, Inc.
  • Albert, MN FULL_TIME
  • Does the idea of troubleshooting electronic equipment intrigue you? Are you interested in electro-mechanical repair and maintenance? Are you driven to deliver exceptional customer service? If you answ...
  • 24 Days Ago

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Field service technician
  • Canon Solutions America, Inc.
  • Rochester, MN FULL_TIME
  • Field Service Technician II - Production Equipment US-MN-Rochester Job ID : 31143 Type : Full-Time of Openings : 1 Category : Field Service Additional Locations MCS Overview Spotting a solution and fi...
  • 24 Days Ago

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0 Field Service Director jobs found in Rochester, MN area

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Marketing Manager
  • Pace International
  • Rochester, MN
  • Title: Marketing Manager Position: As Marketing Manager, you will play a pivotal role in shaping the marketing strategy ...
  • 3/28/2024 12:00:00 AM

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Nursing Home Administrator (NHA), Rochester, MN
  • Dimensions Home Health Care
  • Rochester, MN
  • Job Summary: The role of the Executive Director (NHA) requires a combination of organizational leadership and operationa...
  • 3/28/2024 12:00:00 AM

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Early Childhood Teacher - Rochester Southeast, MN, Rochester
  • Jeremiah Program
  • Rochester, MN
  • POSITION SUMMARY: Our Child Development Center (CDC) Teachers bring warmth, patience, and understanding to the classroom...
  • 3/28/2024 12:00:00 AM

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On-Call Alcohol & Drug Counselor
  • Mn Adult & Teen Challenge
  • Rochester, MN
  • On-Call LADC Work where you matter. Mn Adult & Teen Challenge is a leader in the recovery community, offering a broad sp...
  • 3/28/2024 12:00:00 AM

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Bakery Clerk
  • Hy-Vee, Inc.
  • Rochester, MN
  • At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a...
  • 3/28/2024 12:00:00 AM

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Certified Athletic Trainer
  • Olmsted Medical
  • Rochester, MN
  • Description PRN - Shift Varies At Olmsted Medical Center, we value our employees and are committed to providing a compre...
  • 3/27/2024 12:00:00 AM

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District Manager
  • Minnwest Bank
  • Rochester, MN
  • Job Description Job Description Reports to: Director of Branch Delivery Location(s) position can office out of: Eagan, F...
  • 3/27/2024 12:00:00 AM

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Campus Executive Director
  • Careerbuilder
  • Rochester, MN
  • Volunteers of America - National Services Campus Executive Director Rochester , Minnesota Apply Now Come join our awesom...
  • 3/26/2024 12:00:00 AM

Rochester is a city founded in 1854 in the U.S. State of Minnesota and is the county seat of Olmsted County located on the Zumbro River's south fork in Southeast Minnesota. It is Minnesota's third-largest city and the largest city located outside the Minneapolis-St. Paul Metropolitan Statistical Area. As of 2015, the Rochester metropolitan area has a population of 215,884. According to the 2010 United States Census the city has a population of 106,769. The U.S. Census Bureau estimated that the 2017 population was 115,733. It is the home of the Mayo Clinic and an IBM facility, formerly one of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$159,685 to $202,737
Rochester, Minnesota area prices
were up 1.3% from a year ago

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