Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
We are seeking a skilled and reliable field service mechanic to join our team and provide expert maintenance and repair services for large machinery and equipment in the field. The ideal candidate will have a strong mechanical aptitude, excellent problem-solving skills, and a customer focused approach to service delivery. This role requires working in various outdoor environments and collaborating with customers and colleagues to ensure the efficient operation of equipment.
Roles & Responsibilities of a Field Service Mechanic:
Qualifications:
Job Type: Full-time
Pay: $23.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Work setting:
People with a criminal record are encouraged to apply
Work Location: In person