Field Service Director jobs in Troy, NY

The Field Service Technician performs technical work on Heavy Equipment. Assists in troubleshooting of all road inquiries. Our Technicians ensure the quality of repairs, consistency of service, communication of needs, and act as facilitators of safety and production necessary to complete tasks. This position requires strong team leadership skills as well as the ability to work side by side with all employees.

Essential Job Functions:

• Performs scheduled preventive maintenance and diagnose repairs on all vehicles and equipment on jobsites.
• Maintains accurate timely paperwork (mechanics reports, invoice coding, other requirements)
• Orders parts, replacement parts, and supplies for assigned work
• Coordinates missed parts, improper orders, and deliveries; follows up on required credits
• Maintains organization and cleanliness of the shop and company vehicles
• Works side by side with operations to ensure prompt delivery of repaired equipment
• Represents the company in a strict professional manner while on our job sites or outside customers
• Stays up to date with trends in heavy equipment technologies
• Assists other Technicians as required

Experience/Education: Minimum five years’ prior work experience required on a variety of heavy construction equipment including excavators, bulldozers, off-road haulers, and loaders. Valid NYS Driver’s License required; CDL a plus!

Required Skills:

• Knowledge of methods, techniques, and procedures involved in maintenance repairs and replacement
• Strong organizational, planning and leadership skills
• Ability to interpret technical manuals
• Proficient computer skills; familiarity with equipment software preferred.
• Efficient verbal and written communication.
• Ability to productively troubleshoot, diagnose and repair equipment with accuracy and speed; shifting priorities as necessary
• Creates and maintains positive working relationships with others

Other: M ust have own tools; NYS Driver License Required - CDL a plus!

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Benefits: *

• Company Truck
• Competitive Wages
• Health & Dental with generous employer contribution
• Supplemental Insurances (Vision, FSA, Dependent Care, Short-term Disability, Critical Illness, etc.)
• Paid Holidays
• Generous PTO
• .....and more!

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Rifenburg Companies follow EEO Federal and State guidelines prohibiting employment and job discrimination. It is the policy of Rifenburg Companies to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, carrier status or any legally protected status._

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The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training including apprenticeship and on-the-job training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions._

Job Type: Full-time