Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
A high net growth company is currently seeking a competent and detail-oriented Customer Service Representative to work full-time. The ideal candidate will work effectively and independently in a very fast-paced environment.
Our company offers a long term career opportunity with rewarding benefits as we operate 24hrs.
We are seeking an individual who has an upbeat attitude, truly cares about doing a great job each day, and is committed to providing our customers with the best service possible.
You must have excellent verbal and written skills. You must also have problem-solving and analytical skills and be comfortable dealing with customer deadlines and demands.
Essential Functions:
Qualifications:
Shift Needed:
6:00pm - 12:00am
Sunday - Friday
Wednesday & Saturday Off
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
Experience level:
Shift:
Work setting:
Application Question(s):
Education:
Language:
Work Location: In person
Clear All
0 Field Service Director jobs found in West Covina, CA area