Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Scythe is looking for a Field Service Engineer to join our Field Service team to help troubleshoot and maintain our fleet of autonomous robots supporting the next chapter in Scythe's journey: ramping from dozens of units to tens of thousands. We've developed an industry-changing machine and have customers knocking down our door for units, so we're looking to scale our production quickly and get thousands of reliable autonomous machines out into the world where they can change how we take care of all our outdoor space.
You'll be directly responsible for vehicle troubleshooting (both on site and remote), developing documentation, and overall fleet health and availability at Scythe. Many processes need to be developed from scratch and you'll be expected to deliver creative, novel solutions as well as getting hands on with the vehicles in the process. You'll be expected to work closely with our hardware engineers, manufacturing teams, field technicians, supply chain personnel, and customer success groups to ensure we are maintaining an acceptable level of risk across the fleet.
This is not a remote position. The preferred candidate is ready and willing to travel and be onsite at locations where vehicles are currently deployed in the US.
Ability to travel up to 40% of the year to various customer deployment sites within the US.
What you’ll do at Scythe
Basic Requirements
Preferred Requirements
Why Scythe?
Closing
Scythe is a total compensation company, which provides employees a comprehensive salary, equity, and benefit package. However, only the minimum salary amounts are listed here. Scythe carefully considers a wide range of compensation factors, including education, years of experience, competencies and other relevant business considerations. These considerations can cause your compensation to vary along with your compensation mode preferences. The Field Service Engineer position has an expected minimum annual cash salary of $80,000. The actual pay may be higher depending on your skills, qualifications, and experience. Equity and benefits packages are NOT included in this estimate. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.
Clear All
0 Field Service Engineer jobs found in Boulder, CO area