Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Since 1949, the JEOL legacy has been one of providing solutions for innovation. JEOL positively challenges the world's highest technology, forever contributing to the progress in both Science and Human society through its products. We have 70 years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership. The primary business of JEOL USA is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America.
Join us now as a Field Service Engineer
You will travel daily to customer sites to install scientific instruments and provide hands on technical support, routine maintenance, troubleshooting, and repair electron microscopes for clients in the Richland, WA area
Field Service Engineer Responsibilities
Field Service Engineer Requirements
What we offer
To gain insight about what it’s like to work at JEOL please view our employee videos and complete an application at http://www.jeolusa.com/careers
JEOL USA, Inc. is an Affirmative Action/ Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Applications from minorities, females, protected veterans, and individuals with disabilities are strongly encouraged.
EOE/Minorities/Females/Vet/Disabled
Benefits:
401K, Donation-Matching Program, Employee Referral Program, Flexible Spending Accounts, Life Insurance, Long Term Disability, Medical, Dental and Vision, Mobile Phone Discount, Paid Holidays, Paid sick days, Prescription Drug Coverage, Tuition Reimbursement, Vacation/paid time off
About the Company:
JEOL USA, INC.
Since 1949, the JEOL legacy has been one of providing solutions for innovation. JEOL positively challenges the world's highest technology, forever contributing to the progress in both Science and Human society through its products. We have 70 years of expertise in the field of electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e-beam lithography leadership. The primary business of JEOL USA is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America.
Company Size:
100 to 499 employees
Industry:
Business Services - Other
Founded:
1962
Website:
https://www.jeolusa.com/careers
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