Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Company Summary:
Bodor Laser is a professional manufacturer and exporter dedicated to the design, R&D and production of fiber laser machines that are widely used for cutting different metal materials. With 20 service languages, a knowledgeable sales and after-sales team, 24/7 service, and a worldwide market network covering more than 150 countries, Bodor reaches out to customers all over the world and looks forward to all potential partnerships. The company is committed to its responsibilities for the well-being of its staff and society, and aims to gain world recognition with intelligently Made-in-China and change human life with laser technology.
With over 2500 global employees, BODOR is continuing to expand business world widely and is looking to hire technical service talents to be part of the technical service team of its U.S. subsidiary, Bodorlaser Inc.
The salary range for this position is broad because we are considering candidates with a wide range of experience levels, and the salary will be vary based on factors like location and industry-specific benchmarks.
Summary:
To support customers with Bodor Lasers. Responsible for offering technical advice to the customers and after-sales service in the field.
Responsibilities:
Basic Qualifications:
Preferred Qualifications:
fiber laser machines.
Mandarin Chinese reading and speaking ability is a plus.
Location:
Benefits & Perks:
☆If interested in this outstanding opportunity, please submit your resume by responding to this job posting!
BodorLaser is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We conduct background checks and drug screen, in accordance with company policies and federal and state guidelines.
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