Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Field Service Engineer II
For over 40 years, Shared Medical Services has been building on our strong foundation with our team of over 350 industry professionals who are deeply committed to our customers. We have achieved this long-lasting success through our commitment to state-of-the-art equipment, delivering unmatched customer service, and our experienced and professional team. We call this the SMS Difference!
As an employee-owned company, Shared Medical Services continues to be a well-respected, trusted, and proven provider of specialized medical imaging solutions.
We are seeking a professional and reliable Field Service Engineer to join our team. This position will be responsible for servicing multiple mobile MRI units out in the field. Training will be located at headquarters in Cottage Grove, WI. Training can be up to 1 year based on previous experience. Temporary relocation assistance will be provided.
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CLEAN COMMITMENT: Shared Medical Services has standard practices for a clean mobile environment and infection control policies and procedures for all patients. EVERY PATIENT. EVERY DAY.
SHARED MEDICAL SERVICES
209 Limestone Pass
Cottage Grove, WI
An Employee Owned Company
Equal Opportunity/Affirmative Action Employer
GENERAL SCOPE OF WORK: Under the general direction of the Engineering Service Manager, the Field Service Engineer II provides preventative maintenance, calibration, and repair of medical imaging equipment. Delivers quality service and maintains equipment uptime to ensure high customer satisfaction.
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