Field Service Engineer jobs in Stamford, CT

Field Service Engineer provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Field Service Engineer II or III
  • ABS LLC
  • Stamford, CT FULL_TIME
  •  Roles and Responsibilities
    This position will report to the Director of North American Field Service, Screening Technologies.  May lead and direct the work of others, with a wide degree of creativity and latitude expected.     

    General roles and responsibilities to include: 
    • Respond to and facilitate the repair of diagnostic equipment that has failed at the customer site.
    • Provide direct technical phone support to customers.
    • Work with immediate manager to ensure appropriate Service Call escalation measures are implemented, in the event a customer remains down more than 8 hours after initial service call.
    • Provide Preventive Maintenance (PM) Inspections for “Warranty” and “Service Contract” customers.
    • Must possess strong management skills in assisting immediate manager with service call, installation and preventive maintenance coordination and scheduling.
    • Strong ability to communicate and work cross functionally with Sales, Quality and upper management to ensure all Quality System goals are met and maintained.  
     Competency Requirements:
    •  6-8 years of experience in the field of Medical Device / Diagnostic equipment service is required.
    • 4-5 years of experience with Olympus / Beckman Coulter Diagnostic analyzers or equivalent Immuno-Assay analyzer is preferred.
    • Associate / Technical School degree preferred.
    • Demonstrate a proven ability to diagnose and resolve problems on sophisticated analytical instrumentation.
    • Experience with Mass Spectrometry Instrumentation is a plus.
    • Excellent verbal and written communication skills with experience in dealing with customers in a positive and professional manner.
    • The ability to read, interpret and analyze component block diagrams, assembly drawings and wiring diagrams is required.
    • Ability to prioritize Service Requests and Preventive Maintenance schedules.
    • Must be skilled in the use of a computer to complete service call inputs/outputs.
    • Ability to multitask and work on several projects at the same time.
    • Olympus/Beckman Coulter or other clinical chemistry system: 2 years (Required).
    • Medical device/diagnostic equipment: 4 years (Required) 
     
     OTHER REQUIREMENTS:
    •  Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
    • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
    • Must be able to lift and carry up to 50 lbs.
    • Must be able to talk, listen, and speak clearly on the telephone.
    • Willingness to travel: 70% (Required).
    • Work Location: Remote/Traveling  

    Salary:  Commensurate with experience 

    Flexible work from home options available.

  • 2 Days Ago

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Field Engineer // CT
  • Key Business Solutions, Inc.
  • Stamford, CT FULL_TIME
  • Field Engineer Stamford, CT 12 Months Interview Mode: F2F Key Skills: How many years of software support experience do you have? How many years of hardware resolution experience do you have? How many ...
  • 11 Days Ago

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Field Engineer 3
  • Axelon Services Corporation
  • Stamford, CT FULL_TIME
  • Field Engineer 3 Stamford, CT 3 Months Pay rate: $25/hr on Shift start time and end time: 8-5 M-F Driving or Non-Driving: Non-Driving TECHNICAL SKILLS Must Have Desktop/Laptop Repair Laptop/ Desktop s...
  • 2 Days Ago

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Field Engineer (Req #: 1841)
  • The Middlesex Corporation
  • Norwalk, CT FULL_TIME
  • Location: Norwalk, CTDate Posted: 01/30/2024Salary Interval: SalarySAFELY Building America’s Infrastructure Since 1972Robert W. Pereira founded The Middlesex Corporation (TMC) in 1972. Through his vis...
  • 1 Month Ago

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Field service representative
  • FTI
  • Stamford, CT FULL_TIME
  • Faith Technologies, a division of Faith Technologies Incorporated (FTI), is an energy expert and national leader in electrical planning, engineering, design and installation. As a comprehensive author...
  • 1 Day Ago

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AV Field Service Technician
  • Electronic Environments
  • Norwalk, CT FULL_TIME
  • Electronic Environments is an industry leader in customized residential technology solutions. For over 30 years, our focus is to provide clients with simple-to-use solutions of the latest A/V and envi...
  • 23 Days Ago

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0 Field Service Engineer jobs found in Stamford, CT area

Stamford (/ˈstæmfərd/) is a city in Fairfield County, Connecticut, United States. According to the 2010 census, the population of the city is 122,643. As of 2017, according to the Census Bureau, the population of Stamford had risen to 131,000, making it the third-largest city in the state (behind Bridgeport and New Haven) and the seventh-largest city in New England. Approximately 30 miles (50 kilometers) from Manhattan, Stamford is in the Bridgeport-Stamford-Norwalk Metro area which is a part of the Greater New York metropolitan area. Stamford is home to four Fortune 500 Companies, nine Fort...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Engineer jobs
$74,721 to $91,528
Stamford, Connecticut area prices
were up 1.7% from a year ago

Field Service Engineer in Pine Bluff, AR
Is the equipment running out of capacity? Is it low on fuel? Is there a problem with the disk drive? The shift in technology means a shift in skill-set for field service engineers.
December 16, 2019
Field Service Engineer in Washington, DC
Your main responsibilities as a Field Service Engineer (Submarine Support) will involve.
February 06, 2020
Field Service Engineer in Lima, OH
Our latest research project, run in partnership with ServiceMax from GE Digital has take a deep dive into how the role of the field service engineer is evolving.
January 14, 2020