Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
HVAC Service Technician
Field Plumbing and Heating is a third generation family owned HVAC and Plumbing company. We have been proudly serving the residents and businesses of Southwest Michigan for over 60 years. Our company strives to create a rewarding work environment for our teammates while providing the best HVAC and plumbing services to our customers. We have assembled a dynamic and knowledgeable team that genuinely wants to help our customers feel comfortable in their homes and businesses. We always aim to provide value over and above what our customers expect. Our team is brought together by the determination to not only better our families and client's lives but also our community through our exceptional professionalism, knowledge, value, and respect for all involved with our company. If you are looking to get more out of your HVAC career and want to be a part of this growing team, apply today!
Why Choose Field Plumbing & Heating?
Pay: $30-40/hr DOE
Position Summary: To provide maintenance and repairs on a wide variety of residential and commercial heating and air conditioning systems according to company standards providing the customer with a high quality experience. Provide feedback to Service Manager regarding technical training needs, inventory and retail pricing.
Required Qualifications:
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0 Field Service Manager jobs found in Benton Harbor, MI area