Field Service Manager jobs in Cleveland, OH

Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

J
Field Service Project Manager
  • JBT Corporation
  • Eastlake, OH FULL_TIME
  • Overview ...

    JBT Diversified Food & Health is a prime solutions and equipment provider within the fruit and vegetable industry segment. From preparation to preservation, conveying and packaging, our comprehensive range of technologies captures the freshness, taste, texture, appearance and nutritional value of fresh and processed fruit and vegetable products, and we have a fantastic opportunity for a Field Service Project Manager to join our team!

    The Opportunity ...

    Work with capex quote department to confirm clear concise proposal generation to insure costing and delivery expectations are bid correctly to aid in order fulfilment once projects are wonWork as liaison between sales and production prior to order acceptance to align customers’ expectations with productions scheduling needsManage pre-order alert meetings to insure projects are well defined and timings agreed prior to order entryWork with inside sales team at order entry to insure clearly defined deliverables (products and services) and the timing required to meet customer expectationsCoordinate internal resources and third parties/vendors for the flawless execution of projectsGather required project data (electrical, mechanical etc.) in advance of kickoff meetingsCoordinate kick-off meetings once orders are entered to insure clear communication of deliverables and timing as well as defining ownership of assembliesPrepare, distribute and keep current project Gant charts (MS Project or similar)Plan and maintain the “job” in EpicorSchedule and lead weekly meetings for the front office as well as assembly production groupsManage change orders and any conflicts that may arise directly with customer during order fulfilment keeping outside sales in the loopQuickly recognize potential problems during the fulfillment process and escalate within the company and insure satisfactory resolution.

    Organize and be an integral part of FAT testing to insure products meet original job specifications and insure customer satisfaction prior to shipmentInsure customer schedule for install/commissioning is known, remains accurate, and our service department is in the loop Insure product documentation is on site prior to commissioning to insure smooth startup and after sale customer satisfaction for future parts ordersManage any final punch lists to insure project completion in a timely mannerGain project completion signoff from customerLead postmortem meetings and share learning from each project (good or bad).

    Why work at JBT ...

    2-4 year degree preferredPMP Certified in Project Management preferred5 years of proven working experience as a Project Manager in a manufacturing/packaging equipment machinery environmentSolid technical background, with understanding or hands-on experience in a manufacturing environment.

     

    Must have excellent interpersonal and communication skills both with individuals and in teams. Must be comfortable communicating both formally and informally within all levels of customer organizations.Must be self-directed and have the desire to take on new challenges without being prompted and exhibit a strong work ethic. Need to have a strong sense of urgency.Strong working knowledge of Microsoft Office. Experience with MS Projects (or similar) a plusStrong organizational skills with attention to detail.

     

    BENEFITS

     

    JBT Corporation offers the growth potential of a company with a developing technology that is unique in its field, plus frequent company-sponsored events and a competitive benefits package that includes medical, dental and vision coverage and 401(k) plan.

    AN EQUAL OPPORTUNITY EMPLOYER

     

    It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.

     

    If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org

    You may also call Susan Cotton at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.

  • 23 Days Ago

C
Field Service Manager
  • Canon Solutions America, Inc.
  • Randall, OH OTHER
  • About the RoleAre you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic enviro...
  • 23 Days Ago

N
Field Service Merchandiser
  • National Service Solutions US, LLC
  • Strongsville, OH FULL_TIME
  • As a Field Service Merchandiser, you will be responsible for stocking and maintaining moulding merchandise in aisles at Home Depot stores within the territory. This position involves heavy lifting and...
  • 10 Days Ago

H
Service Manager
  • Hoist & Crane Service Group
  • Cleveland, OH FULL_TIME
  • Join our exciting Hoist & Crane Service Group team! Hoist & Crane Service Group offers competitive wages and benefits packages including: Medical, Dental, Vision coverage, Long and short term disabili...
  • 4 Days Ago

C
Service Manager/Shop Foreman
  • Cleveland Mack Sales and Service
  • Cleveland, OH FULL_TIME
  • Service Manager or Shop Foreman Day shift Service Manager needed for fast paced heavy duty truck dealership. Individual must be self-motivated, organized, work well with customers and well under press...
  • 1 Month Ago

P
Field Training Associate
  • Penn Line Tree Service, Inc.
  • Cleveland, OH FULL_TIME
  • Job Description: The Field Training Associate helps employees to reach their fullest potential by assessing individual employee needs, and then delivers hands on field training and educational program...
  • 2 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Field Service Manager jobs found in Cleveland, OH area

A
Cleveland Entry Level Outside Sales Rep (Bonus + Commission)
  • ADP
  • Cleveland, OH
  • The ideal candidate will prospect and generate new commercial business as well as perform cold-calls in the field to gen...
  • 3/29/2024 12:00:00 AM

J
Director, Client Strategy & Business Development
  • Jefferson Wells USA
  • Cleveland, OH
  • Drive the growth of the Jefferson Wells clients you serve, while doing the same for your accounting career! Build your c...
  • 3/29/2024 12:00:00 AM

H
Territory Sales Manager- Payroll/HCM
  • Heartland
  • Cleveland, OH
  • Territory Sales Manager - Payroll/ HCM Are you an awesome field mentor, constantly inspiring and guiding new sales reps ...
  • 3/29/2024 12:00:00 AM

O
Outside Sales Representative
  • Ohio Business Machines
  • Cleveland, OH
  • Ohio Business Machines is a premier vendor of SHARP and RICOH Multifunction Digital Copier Systems, Document Management ...
  • 3/29/2024 12:00:00 AM

A
Remote Territory Sales Executive
  • Asurea Insurance Services
  • Cleveland, OH
  • Remote Territory Sales Executive Organization Description: The Gilbert Agency is a premier Marketing Organization servin...
  • 3/27/2024 12:00:00 AM

W
Outside Sales Manager - Remote
  • Windings Inc.
  • Cleveland, OH
  • Outside Sales Manager - Remote Cleveland Description You wont find off-the-shelf electric motors and components here. Ev...
  • 3/26/2024 12:00:00 AM

A
Sales Manager - Cleveland, OH
  • Aramark Uniform Services
  • Cleveland, OH
  • Key Responsibilities: You will be leading a mid-to-large team of sales representatives and driving profitable sales grow...
  • 3/26/2024 12:00:00 AM

A
Merchant Services Outside Sales Manager w Experience
  • AMP Payment Systems
  • Cleveland, OH
  • Job Description Job Description Exciting Growth Opportunities Are you an accomplished sales expert with experience in me...
  • 3/25/2024 12:00:00 AM

Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States. The city is located on the southern shore of Lake Erie, approximately 60 miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Manager jobs
$119,392 to $155,561
Cleveland, Ohio area prices
were up 1.6% from a year ago

Field Service Manager in Columbus, OH
According to the Harvard Business Review, there are three differences between managers and leaders.
February 23, 2020
Field Service Manager in Tampa, FL
Audits and monitors the assigned account base to anticipate future service and business requirements.
February 13, 2020
Field Service Manager in Asheville, NC
This position reports to a Department Manager and does not have direct reports.
January 29, 2020