Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Title: Field Service Manager
Company: Enduro Composites, Inc.
Location: Freeport, TX
Salary Range: $75,000.00 - $90,000.00 per year
Job Type: Full-time
Experience Required: Minimum five years of experience in leading or managing field service teams.
About Enduro Composites, Inc.: Enduro Composites, Inc. is a leading global manufacturer of engineered fiberglass composites (FRP) products and solutions. With a commitment to innovation, quality, and sustainability, Enduro serves diverse industries with superior industry resources and product differentiation.
Job Description: Enduro Composites is seeking a qualified and experienced Field Service Manager to join our team in Freeport, TX. As a Field Service Manager, you will play a pivotal role in leading and managing our Field Service Department, which specializes in FRP installation, repair, and maintenance. The position is crucial to ensuring the success of our projects in local chemical plants and other industrial sites along the Texas Gulf Coast area.
KEY RESPONSIBILITIES:
QUALIFICATIONS:
Applicants should submit their resumes to: MColeman@endurocomposites.com
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