Field Service Manager jobs in Hopkinsville, KY
Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Field Service Manager jobs
Field Service - Field Service Technician
- W&O Supply
-
Paducah, KY
FULL_TIME
-
Field Service Technician
Position Summary:
The field service technician will provide field service and support for various marine (workboat) electronic and hydraulic control systems such as electro-hydraulic steering, engine controls, vessel automation, monitoring and related equipment.
- Prepare for each work assignment by studying wiring diagrams, drawings and related specifications and understanding all requirements prior to proceeding with work.
- Travel to jobsites in provided (take-home) vehicle, primarily along the US Gulf Coast, but also to other parts of the US (flying when requested) and infrequently overseas.
- Verify that company’s equipment is properly installed, wired and/or plumbed, according to the drawings and specifications provided.
- Terminate field wiring, calibrate equipment and demonstrate satisfactory operation to customer and/or regulatory authorities.
- Troubleshoot and repair malfunctioning electronic and mechanical equipment and systems.
- Use provided computer and software to access and troubleshoot Programmable Logic Controllers (PLC); report back and modify as instructed by programming department.
- Keep meticulous time records, provide detailed service reports, thoroughly communicate field changes to engineering department, completing all documentation promptly.
- When not required for field service, work as instructed in company production shop to assemble and/or test various components and systems.
- Keep work environment clean and company vehicle, tools and other equipment in good working order; work in a meticulous and quality-minded manner.
- Participate in weekly 24 hour on-call rotation, typically on a 4-5 week cycle.
- Understand and follow all safety rules and procedures and promote safety in others.
- Perform other related duties and activities, as directed by supervisor
To perform the job successfully, an individual should demonstrate the following:
Integrity/Ethics - Deals with others in a straightforward and honest manner, is accountable for actions,
maintains confidentiality, supports company values, and conveys both good and bad news.
Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements
Productivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work
procedures, and manages time well, handles information flow.
Adaptability/Flexibility - Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
Communication - Communicates well both verbally and in writing, shares information and ideas with others, has good listening skills.
Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
Job Knowledge- Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
Product Knowledge- Knows and explains product features/benefits, understands the full product line, understands customer's business operations and needs, understands/responds to the competition, applies market knowledge.
Technical Skills
Understands specialty equipment, keeps knowledge up-to-date, is a technical resource for others, follows technology practices and standards.
Core Values
Passion to Perform
We are passionate to perform and focus on concrete achievements
Trust to Act
We are empowered to act, and act in a powerful way
Act Responsibly
We are responsible for our actions and the consequences they have for our stakeholders and our
environment
Make It Fun
We are serious about making work fun, it’s the way we do things
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or equivalent; Associates degree through technical school preferred; Vocational training in electronics. Three years of related work experience; excellent working knowledge of electronic and mechanical
equipment and systems; understanding of PLC logic and programming
Math Ability: Ability to compute basic math problems.
Reasoning Ability:
Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and
concrete variables.3
Certificates and Licenses:
No certifications needed
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounter's while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 75 pounds. While performing the duties of this job, the employee is frequently required to stand; reach with hands and arms and stoop, kneel, crouch, or crawl.Employee must be able to climb ladders and work at moderate heights. Good vision and manual dexterity to
manipulate and fasten intricate parts and wires.
Special Notes:
Employee must be available for extensive travel to jobsites, including overnight and extended stays. - 16 Days Ago
Field Inspector
- Field Services, Inc.
-
Central, KY
PART_TIME
- Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
- 2 Days Ago
Field Inspector
- Field Services, Inc.
-
Bremen, KY
PART_TIME
- Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
- 8 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Paducah, KY
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 13 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Union, TN
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 3 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Union, TN
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 4 Days Ago
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0 Field Service Manager jobs found in Hopkinsville, KY area
Sales Representative
- SPECTRUM
-
Clarksville, TN
- Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors...
- 4/19/2024 12:00:00 AM
Outside Sales Representative | MTS
- SPECTRUM
-
Clarksville, TN
- Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors...
- 4/19/2024 12:00:00 AM
Funeral Sales Representative
- Precoa
-
Dawson Springs, KY
- Description Quality leads you can trust so you can earn what you want. Youre an ambitious professional who always strive...
- 4/19/2024 12:00:00 AM
PT/FT Sales Rep
- Spieldenner Financial Group
-
Clarksville, TN
- Spieldenner Financial Group is a part of one the fastest-growing insurance organization in the country. Our most importa...
- 4/18/2024 12:00:00 AM
Sales Manager
- White
-
Hopkinsville, KY
- We empower employees to create a better future by upholding safety standards, solving complex problems, continuous impro...
- 4/17/2024 12:00:00 AM
Senior Sales Representative (Seed)
- Hiring Now!
-
Trenton, KY
- Perdue AgriBusiness is part of Perdue Farms, a family-owned company heading into its second century of growth and innova...
- 4/17/2024 12:00:00 AM
Funeral Sales Representative
- Precoa AFP
-
Dawson Springs, KY
- Job Description Job Description Quality leads you can trust so you can earn what you want. You’re an ambitious professio...
- 4/16/2024 12:00:00 AM
Outside Sales Representative
- SPECTRUM
-
Clarksville, TN
- JOB SUMMARY Connect people and communities by offering best-in-class telecommunication services through door-to-door sol...
- 4/15/2024 12:00:00 AM
About Hopkinsville, Kentucky
Hopkinsville is a home rule-class city in and the county seat of Christian County, Kentucky, United States. The population at the 2010 census was 31,577.
Hopkinsville is located south of the center of Christian County at 36°51′17″N 87°29′20″W / 36.85472°N 87.48889°W / 36.85472; -87.48889 (36.854712, -87.488872). Madisonville is 35 miles (56 km) to the north, Russellville is 35 miles (56 km) to the east, Oak Grove is 15 miles to the south, and Clarksville, Tennessee, is 26 miles (42 km) to the south.
According to the United States Census Bureau, Hopkinsville has a total area of 30.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Manager jobs
$109,225 to $142,309
Hopkinsville, Kentucky area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Field Service Manager do?
Field Service Manager in Columbus, OH
According to the Harvard Business Review, there are three differences between managers and leaders.
February 23, 2020
Field Service Manager in Tampa, FL
Audits and monitors the assigned account base to anticipate future service and business requirements.
February 13, 2020
Field Service Manager in Asheville, NC
This position reports to a Department Manager and does not have direct reports.
January 29, 2020