Field Service Manager jobs in Oakland, CA

Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Service Manager
  • Battelle
  • Oakland, CA FULL_TIME
  • Battelle delivers when others can’t. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients—whether they are a multi-national corporation, a small start-up or a government agency.


    We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.

    Job Summary

    We are currently seeking a Field Service Manager to support the maintenance of security equipment for the Department of Homeland Security Transportation Security Administration (DHS - TSA). This position is a remote position but will require travel to the following locations:



    Ted Stevens Anchorage International Airport (ANC)
    Fairbanks International Airport (FAI)
    Hollywood Burbank Airport (BUR)
    Fresno Yosemite International Airport (FAT)
    Los Angeles International Airport (LAX)
    Long Beach Airport (LGB)
    Oakland International Airport (OAK)
    Ontario International Airport (ONT)
    San Diego International Airport (SAN)
    Santa Barbara Airport (SBA)
    San Francisco International Airport (SFO)
    Norman Y. Mineta San Jose International Airport (SJC)
    Sacramento International Airport (SMF)
    John Wayne Airport (SNA)
    Daniel K. Inouye International Airport (HNL)
    Kona International Airport (KOA)
    Lihue Airport (LIH)
    Kahului Airport (OGG)
    Harry Reid International Airport (LAS)
    Reno/Tahoe International Airport (RNO)
    Rogue Valley International Medford
    Airport (MFR)
    Portland International Airport (PDX)
    Salt Lake City International Airport (SLC)
    Seattle-Tacoma International Airport (SEA)
    Spokane International Airport (GEG)
    Antonio B. Won Pat International Airport (GUM)



    The Field Service Technician Manager will be responsible for parts logistics, administration, maintenance of security equipment and managing staff within a specific region. Work involves most of the following:

    • Manage operation and maintenance, site support services, shipping receiving, stock, security, safety and environmental management of Government and Company property.
    • Provide leadership to staff within the designated region.
    • Prepare Government reports as required.
    • Perform all other position-related duties as assigned or requested.
    • Travel will be reimbursed at the government per-diem rates.

    Responsibilities

    • Hiring, developing, and managing the performance of staff.
    • Manage work schedule and staff assignments.
    • Communicate with airport personnel.
    • Prepare reports.
    • Work at airport locations.
    • Work on call, which includes airport off hours, nights and weekends.

    Key Qualifications

    • Associate degree with 7 years of experience managing a large field of service staff; or an equivalent combination of education and or experience in a related field.
    • Understand hardware and software.
    • Strong communication skills with the ability to interact with a multi-faceted team, including federal clients and vendors.
    • Ability to multitask under tight deadlines.
    • May be required to climb inside equipment, climb ladders, bend over, squat, and work in tight spaces or areas which are not environmentally controlled.
    • Ability to travel to client sites, up to 25%.
    • Successful completion of training after hire to receive OEM certifications or equivalent.
    • Eligibility and willingness to obtain a Secret Clearance and DHS Suitability.
    • Must be sole U.S. Citizen.

    Preferred Qualifications

    Experience with airport screening equipment, OEM certification.



    Benefits: Live an Extraordinary Life
    We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life.

    • Balance life through a compressed work schedule: Most of our team follows a flexible, compressed work schedule that allows for every other Friday off—giving you a dedicated day to accomplish things in your personal life without using vacation time.
    • Take time to recharge: You get paid time off to support work-life balance and keep motivated.
    • Prioritize wellness: Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits.
    • Better together: Coverage for partners, gender-affirming care and health support, and family formation support.
    • Build your financial future: Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that.
    • Advance your education: Tuition assistance is available to pursue higher education.
    • Flexible work arrangements: You have options for where you work and when you work.


    A Work Environment Where You Succeed
    For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity’s most pressing challenges and creating a safer, healthier and more secure world.

    You will have the opportunity to thrive in a culture that inspires you to:

    • Apply your talent to challenging and meaningful projects
    • Receive select funding to pursue ideas in scientific and technological discovery
    • Collaborate with world-class experts in an inclusive environment
    • Nurture and develop the next generation of scientific leaders
    • Give back to and improve our communities

    Vaccinations & Safety Protocols

    Battelle may require employees, based on job duties, work location, and/or its clients’ requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws).

    Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle.

    The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.


    For more information about our other openings, please visit www.battelle.org/careers

  • 21 Days Ago

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Field Service Manager
  • Republic National Ind
  • Oakland, CA FULL_TIME
  • The Field Service Manager is responsible for coordinating all aspects of the installation projects between the customers, vendors and our company for multiple projects at once in teh assigned territor...
  • 21 Days Ago

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Field Technician
  • service on site
  • Oakland, CA FULL_TIME,PART_TIME
  • Responsibilities:- Install, maintain, and repair telecommunication systems and equipment in the field- Perform network installation and configuration for various clients- Conduct fiber splicing and te...
  • 1 Month Ago

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Field Supervisor, Plumbing
  • Service Champions Inc
  • Hayward, CA FULL_TIME
  • The Plumbing Install Field Supervisor is responsible for contributing to revenue goals while providing technical support to the Plumbing Manager and Plumbing Install Team. At Bell Brothers Plumbing, H...
  • 1 Month Ago

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Technical Coach
  • Sport Clips - Manager - CA821
  • Walnut Creek, CA FULL_TIME
  • Sport Clips Haircuts is Hiring! Do What You Love. Love What You Do. JOB DESCRIPTION As an Technical Coach (Hair Stylist Educator), you play an important role in developing our Teams by ensuring every ...
  • 9 Days Ago

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Store Manager/Market Manager
  • Telecom Service Bureau
  • Oakland, CA PART_TIME,FULL_TIME
  • Now hiring a Market Manager for our StandUp Wireless store! Hourly Pay! We pay every Friday! W-2 employee! Market Managers are responsible for recruiting, on-boarding, training, management and retenti...
  • 6 Days Ago

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0 Field Service Manager jobs found in Oakland, CA area

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Expert IT SAP Functional Analyst
  • PG&E Corporation
  • Oakland, CA
  • Requisition ID # 156707 Job Category: Information Technology Job Level: Individual Contributor Business Unit: Informatio...
  • 4/24/2024 12:00:00 AM

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Field Service Manager
  • Dexterity
  • Redwood City, CA
  • About Dexterity At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees pe...
  • 4/22/2024 12:00:00 AM

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Field Sales Manager
  • Sunrun Inc.
  • Dublin, CA
  • Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at ...
  • 4/22/2024 12:00:00 AM

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Field Sales Manager - West / S&L
  • CDW Corporation
  • Oakland, CA
  • / / Field Sales Manager - West / S&L **Field Sales Manager - West / S&Lat CDW Careers** Job ID: 22000523 Focus Area: Fie...
  • 4/22/2024 12:00:00 AM

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Field Sales Manager, Americas West
  • Power Integrations
  • San Jose, CA
  • Apply online and email charles@power.com cc resume@power.com Description Field Sales Manager Job Description As a member...
  • 4/21/2024 12:00:00 AM

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Outside Sales Manager
  • Rentokil Terminix
  • Pleasanton, CA
  • Position Overview Assists Branch Manager in attaining all sales goals and branch revenue objectives; monitors daily sale...
  • 4/21/2024 12:00:00 AM

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Associate Field Service Engineer- SF/Oakland
  • Danaher Corporation
  • Oakland, CA
  • Job Description Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see tha...
  • 4/20/2024 12:00:00 AM

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Associate Field Service Engineer- SF/Oakland
  • Danaher Corporation
  • San Francisco, CA
  • Job Description Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see tha...
  • 4/20/2024 12:00:00 AM

Oakland is in the eastern region of the San Francisco Bay. In 1991 the City Hall tower was at 37°48′19″N 122°16′21″W / 37.805302°N 122.272539°W / 37.805302; -122.272539 (NAD83). (The building still exists, but like the rest of the Bay Area, it has shifted northwest perhaps 0.6 meters in the last twenty years.) The United States Census Bureau says the city's total area is 78.0 square miles (202 km2), including 55.8 square miles (145 km2) of land and 22.2 square miles (57 km2) (28.48 percent) of water. Oakland's highest point is near Grizzly Peak Blvd, east of Berkeley, just over 1,760 feet (...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Manager jobs
$148,060 to $192,907
Oakland, California area prices
were up 4.5% from a year ago

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