Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Field Service Manager - Now Hiring!
Location: Bloomington, IL
Pay: $45K-$48K/year
The Field Service Manager (FSM) supports the District Manager (DM) with afterhours support for the daily business functions. The FSM performs site inspections and ensures that post orders are being followed. They will provide support to employees and clients after business hours. The FSM will help the DM by making weekly schedule adjustments, payroll support, training, development and retention of high caliber staff, and provide correction action as needed.
Securitas offers endless growth opportunities to advance your career! Join the team today!
Apply online: https://ekaw.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX
Essential Functions:
Minimum Hiring Standards:
Education/Experience:
Associate’s Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Benefits / Perks:
IDFPR Licensing Number: 123000253
EOE/M/F/Vet/Disabilities
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