Field Service Manager jobs in Pittsburgh, PA

Field Service Production Manager

Badger Industries Zelienople, PA

Job Description

Job Title: Field Service Production Manager

Department: Field Service

Reports to: Field Service Management Team

Required Education:

Minimum: High school diploma.

Preferred: Associate degree OR some college, trade school, or applicable certifications completed.

Required Experience:

2 to 3 years of applicable experience in construction, manufacturing, or other heavy industries.

Preferred: Expansion joint experience, experience with power generation or petrochemical industries.

Minimum of 2 years supervision / management experience in heavy industrial setting.

Ability to manage multiple projects simultaneously to meet project deliverables.

High mechanical aptitude.

Required Certification/Skills:

Proficiency with MS Office Suite of products (Excel, Word, Access, PowerPoint);. Professional skills: time management, professional correspondence, and customer communication (phone and e-mail) are required.

Leading KPIs:

· Safety: zero recordable incidents

· Shipping/logistics cost reduction

· On-time deliveries

· Quality Control metrics

Purpose of the Position:

As part of the Field Service team, manage production employees to manufacture fabric expansion joint components, coordinate tooling, and arrange logistics to support on-site service projects.

Required Attributes:

· Strong professional communication skills (both written and verbal)

· Technical aptitude: understanding of mechanical concepts

· High-quality customer service: must proactively communicate with customers and vendors

· Detail oriented: must manage details of multiple projects simultaneously

· Ability to work independently with little supervision, must be a self-starter

· Ability to work long hours (10 ) during peak outage seasons

· Willingness to take on tasks above and beyond job requirements

Preferred Attributes:

· Welding experience or knowledge of welding processes and terminology

· Knowledge in engineering design processes, manufacturing, or on-site services

· Ability to read blueprints / engineered drawings

Duties and Responsibilities:

· Attend weekly manufacturing meetings to manage projects through production

· Update and maintain ship dates in the production schedule as project requirements change

· Receive all materials for fabric and field service-related projects and check accuracy to purchase documents

· Manage inventory of all raw materials related to FS product production including maintaining appropriate stock of each item.

· Manage inventory of field service tools, equipment, and toolboxes

· Create packing lists and coordinate shipping of expansion joint products and field service tools and toolboxes as required

· Develop standard manufacturing processes and train direct employees regarding each process and the quality expectations accordingly.

· Follows the safety policies and procedures of Badger Industries and customer sites

· Other duties assigned by Field Service Management

Physical Requirements:

· Able to lift 50 lbs. of weight on a regular basis

· Valid driver’s license, operation of company vehicles required

· Drug screen and background check required prior to employment

Badger Industries provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.