Field Service Manager jobs in Portland, OR

Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Service Manager
  • Principal Service Solutions
  • Portland, OR FULL_TIME
  • Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world

    Principal Service Solutions is seeking a Field Service Manager to join our team in Oregon. Candidates must be located in the greater Portland, OR area, and will have previous people management level experience supporting equipment installation and service in a technology-based industry. This is a remote/work from home position.

    Pay Range : $75,000 to $105,000 DOE, plus performance-based incentive

    We are only considering candidates currently residing in the Portland OR area. 

    Medical, Dental, Vision, 401(k), PTO, and Paid Holidays.


    Key Deliverables:

    • Employee Management and Satisfaction.
    • Customer Management and Satisfaction.
    • Successful documentation and distribution of company policies, procedures, and guidelines.
    • Identification and provision of new business opportunities.

    Scope:

    • Communicate regularly with employees to maintain and improve employee satisfaction.
    • Promote good work ethics and attitude.
    • Manage attrition rates with attention to continuous improvement.
    • Manage mentorship programs with key employees.
    • Assist PSS Corporate with employee acquisitions and terminations.
    • Work with customers to understand their issues and road-blocks and generate associated plans to solve the issues and road-blocks.
    • Meet regularly with customers to understand improvement opportunities and present improvement project plans.
    • Manage safety training schedules and opportunities.
    • Drive project plans that may include but are not limited to semiconductor equipment maintenance, upgrades, installation, relocation and decommission.
    • Develop and present data that includes but is not limited to down-time reports, availability reports and equipment failure Pareto charts.
    • Develop goals and measures for all field service personnel supporting the customer and perform periodic reviews of personnel to communicate success.
    • Identify work related areas that require the generation or modification of company policies, procedures and guidelines. Execute on documentation requirements.
    • Manage and promote professionalism in the work force.
    • Promote employee referrals
    • Other tasks and duties as assigned.

    Candidate Profile:

    • Technical Field Service background experience at senior level or previous experience as Field Service Supervisor/Manager with at least 4 years' people management experience.
    • Previous semiconductor or microelectronics experience.
    • AA degree in technical/engineering subject
    • Prior military experience is viewed very positively.
    • Ability to work remotely/from home office environment is critical.
    • Candidates must be located in the greater Portland, Oregon area. 

    Principal Service Solutions is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status

  • 13 Days Ago

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General Manager (PDX)
  • CLEAR - Field
  • Portland, OR FULL_TIME
  • About CLEAR: Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has tha...
  • 1 Month Ago

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Field Service Manager
  • Pros Mechanics
  • Portland, OR FULL_TIME
  • We are seeking a qualified Field Service Manager to oversee a large team of Heavy Equipment Field Mechanics in Portland, OR. The Service Manager will supervise a team of 25 Field Technicians tasked wi...
  • 19 Days Ago

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Manager, Field Service
  • Rivian
  • Portland, OR FULL_TIME
  • About RivianRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. A...
  • 6 Days Ago

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General Manager
  • Fish Field Inc
  • Tualatin, OR FULL_TIME
  • Benefits: 401(k) Employee discounts Health insurance Paid time off Fish-Field Inc has a new opening for the position of General Manager at our warehouse in Tualatin, OR. We are a fast-growing recreati...
  • 8 Days Ago

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Experienced Field Service Engineer
  • Principal Service Solutions
  • Hillsboro, OR FULL_TIME
  • Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at compan...
  • 25 Days Ago

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0 Field Service Manager jobs found in Portland, OR area

3
Network Business Development Lead
  • 3 Tree Tech
  • Portland, OR
  • Company Description 3Tree Tech is a technology sales and scouting firm that finds the best technology, hardware or softw...
  • 3/28/2024 12:00:00 AM

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Outside Sales Representative
  • Ernest
  • Portland, OR
  • Ernest is currently in search of a Client Relationship Manager (Outside B2B Sales Rep) for our division located in Portl...
  • 3/28/2024 12:00:00 AM

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Territory Manager
  • Accordance Search Group
  • Portland, OR
  • Job Overview: We are seeking an experienced and results-driven Biomed Sales Representative to join our dynamic team. Our...
  • 3/28/2024 12:00:00 AM

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Field Service Manager
  • Principal Service Solutions
  • Beaverton, OR
  • Job Description Job Description Join our dynamic team as we transform the way high-tech companies work! Principal Servic...
  • 3/28/2024 12:00:00 AM

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Sales Representative West Coast
  • The Judge Group
  • Portland, OR
  • Fortune 500 packaging Client of ours is seeking a Sales Representative for the Corrugated packaging industry to be locat...
  • 3/28/2024 12:00:00 AM

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Foodservice Sales Representative
  • The Judge Group
  • Portland, OR
  • Overview Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wh...
  • 3/28/2024 12:00:00 AM

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Territory Manager, Seattle Metro
  • The Judge Group
  • Portland, OR
  • About the jobNutricia is hiring a Territory Manager located in the WA/ OR Region, preferably in the Seattle, Puget Sound...
  • 3/28/2024 12:00:00 AM

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Outside Sales Manager
  • Mt Hood Fastener Co
  • Portland, OR
  • Job Description Job Description Outside Sales Account Mgr needed This account manager is based out of our Portland Offic...
  • 3/26/2024 12:00:00 AM

Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia rivers. As of 2017, Portland had an estimated population of 647,805, making it the 26th-largest city in the United States, and the second-most populous in the Pacific Northwest (after Seattle). Approximately 2.4 million people live in the Portland metropolitan statistical area (MSA), making it the 25th most populous MSA in the United States. Its Combined Statist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Manager jobs
$126,003 to $164,175
Portland, Oregon area prices
were up 3.9% from a year ago

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