Field Service Manager jobs in Rock Hill, SC
Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Field Service Manager jobs
Field Service Manager
- VELUX America LLC
-
Fort Mill, SC
OTHER
- In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air. The VELUX Group is an international, family-owned business with strong financial roots and each year we are able to create real impact by reinvesting in society, our employees and planet through our foundations. Alongside the rest of our values, “courage” and “mutual respect” define our actions every day and how we wish to contribute to the world. Primary Purpose: The primary purpose of this position is to develop and supervise a team of field service technicians and 3rd Party Service Providers. As a Field Service Manager, you will be responsible for ensuring the quality and efficiency of our field service operations as well as maintaining customer satisfaction and loyalty. Primary Responsibilities: Recruiting, onboarding, training, and development of 3rd Party service providers Develop and supervise a team of Field Service Technicians in various locations throughout the US. Coordinate field service tasks with technicians based on their skills, availability and location. Monitoring and evaluating the performance of technicians and 3rd party service providers providing feedback, coaching and training as needed. Troubleshooting and resolving technical issues and customer complaints in a timely and professional manner. Communicating with customers, vendors and internal stakeholders to ensure smooth coordination and delivery of field service projects. Preparing and reviewing reports and other documents related to field service activities. Ensuring compliance with safety, quality and environmental standards and regulations. Standard Work Schedule: This is a hybrid position that will work in the office two days a week and from home three days per week. Starting Monthly Salary: $7180 - $8980 Compensation based on the skills and experience of the candidate. Qualifications: An Associates degree is required. At least 5 years of experience in field service is required. Prior supervisory experience highly preferred. Effective communication skills, both oral and written, are a must. Demonstration of the ability to coach and motivate others. Ability to review facts and weigh options in solving problems while exhibiting judgment and a realistic understanding of the issues. Ability to work in a time-sensitive setting and handle multiple tasks simultaneously. Proficiency in Microsoft Office suite and other relevant software. Must possess a valid driver's license. This position involves some travel to various locations. The travel frequency and duration may vary, but it is usually not more than 25% of the working time. Possess the ability to lift/climb/stoop with weights in excess of 125 lbs. Possess the ability work at heights (Roofs, Ladders, etc.). Ability to read and comprehend instruction manuals and technical documents including blueprints and wiring diagrams. Compliance with all rules of conduct, safety regulations and policies provided in Employee Handbooks, on Company bulletin boards/announcements, terms/conditions of employment or other means of communication is a requirement of the job. Company Benefits: Our ambition of treating employees better than most other companies includes the challenging work environment we strive to create as well as the competitive benefit programs available to employees and their dependents upon joining the Company. Some of these include: Group Health Insurance Plan Dental Plan Vision Care Plan Prescription Drug Card Program Long-term Disability Short-term Disability Paid Maternity and Parental Leave of Absences Life Insurance Accidental Death and Dismemberment Insurance Cancer Protection Plan Company Matched 401(k) Retirement Plan Flexible Spending Accounts Educational Assistance Program Vacation Day Program Sick Day Program Service Recognition Program Performance Incentive Programs And Much More Equal Opportunity Employer VELUX is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees, it is the policy of VELUX to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related qualifications will be required. E-Verify VELUX uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Depuis plus de 80 ans, le Groupe VELUX a pour vocation d’améliorer le cadre de vie grâce à l’entrée de lumière naturelle et d’air frais par le toit. Notre gamme de produits comprend une grande variété de fenêtres de toit, solutions pour les toits plats, conduits de lumière naturelle et verrières modulaires. Nous proposons également de nombreux équipements, volets roulants, stores intérieurs et extérieurs ainsi que des solutions intelligentes et connectées pour la maison. Ces produits contribuent à garantir un environnement intérieur sain et durable pour vivre, travailler, et se divertir dans les meilleures conditions. Le Groupe VELUX détient des sociétés de vente et des usines de production dans près de 36 pays. Il emploie environ 12 500 personnes dans le monde et appartient à la société VKR Holding A/S, intégralement détenue par des fondations d’utilité publique (THE VELUX FOUNDATIONS) et par la famille du fondateur. En 2021, la société VKR Holding a réalisé un chiffre d'affaires de 3,5 milliards d'euros et THE VELUX FOUNDATIONS a fait don de 244 millions d'euros sous la forme de subventions. Pour en savoir plus, rendez-vous sur www.velux.com
- 28 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Rock Hill, SC
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- Just Posted
Field Manager
- Greenrise
-
Rock Hill, SC
FULL_TIME
- DescriptionAbout GreenriseHeadquartered in the heart of Tennessee, Greenrise Technologies is a full-service green infrastructure firm that delivers innovative, reliable, and precise engineered turnkey...
- 28 Days Ago
Field service technician
- ApTask
-
Fort Mill, SC
FULL_TIME
- Description : Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports an...
- 19 Days Ago
Field service technician
- Pepsi Beverages Company
-
Rock Hill, SC
FULL_TIME
- CLICK HERE to view our MEM (Marketing Equipment Maintenance) Job Preview Video A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling and / or foun...
- Just Posted
Field Service Technician
- MacDermid Envio Solutions
-
Rock Hill, SC
FULL_TIME
- Business Overview MACDERMID ENVIO SOLUTIONS MacDermid Envio Solutions is focused on delivering environmental technologies, water and materials recycling, waste management equipment, chemistry and serv...
- Just Posted
Filters
- Current Active Filter
- Rock Hill, SC
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Field Service Manager jobs found in Rock Hill, SC area
Outside Sales Representative
- PRECISION STAFFING, INC.
-
Rock Hill, SC
- Company Description Precision Staffing, Inc. is an independent staffing agency with over 40 years of experience in staff...
- 4/24/2024 12:00:00 AM
District Manager - Charlotte, NC
- Colgateinvestors
-
Charlotte, NC
- Site upgrade in progress. You will not be able to apply at this time. Please be patient and check back with us later. A ...
- 4/24/2024 12:00:00 AM
Field Sales Manager
- Window Nation, Inc.
-
Charlotte, NC
- **Window Nation, LLC** **Field Sales Manager** **Charlotte, NC - Full Time** * Associates Degree or equivalent in releva...
- 4/23/2024 12:00:00 AM
Inside Sales Representative
- Komet USA
-
Rock Hill, SC
- Inside Sales Representative Job Description Summary/Objective Inside Sales Representative will be the liaison between Ko...
- 4/23/2024 12:00:00 AM
Field Service Manager
- Multiquip Inc.
-
Charlotte, NC
- It’s not Business, it’s Personal Multiquip is one of the largest, diversified manufacturers and suppliers of excellent q...
- 4/22/2024 12:00:00 AM
Regional Sales Manager
- ESR Motor Systems
-
Rock Hill, SC
- Job Description Job Description We are a leading distributor of electric motors and drives currently seeking to hire a R...
- 4/22/2024 12:00:00 AM
Field Service Manager
- Multiquip Inc.
-
Charlotte, NC
- Its not Business, its Personal Multiquip is one of the largest, diversified manufacturers and suppliers of excellent qua...
- 4/21/2024 12:00:00 AM
Sales Manager
- Insight Global
-
Rock Hill, SC
- Required Skills and Experience * -3+ years of Leadership & Sales Experience -Experience with commercial galvanization or...
- 4/21/2024 12:00:00 AM
About Rock Hill, South Carolina
Rock Hill is the largest city in York County, South Carolina, United States and the fifth-largest city in the state. It is also the fourth-largest city of the Charlotte metropolitan area, behind Charlotte, Concord, and Gastonia (all located in North Carolina, unlike Rock Hill). As of the 2010 Census, the population was 66,154. In 2016, the population had increased to 72,937.
The total population of Rock Hill inside the city limits and outside the city limits as of 2017 was estimated at 117,375 people.
The city is located approximately 25 miles (40 km) south of Charlotte and approximately 70 mi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Manager jobs
$117,477 to $153,061
Rock Hill, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Field Service Manager do?
Field Service Manager in Columbus, OH
According to the Harvard Business Review, there are three differences between managers and leaders.
February 23, 2020
Field Service Manager in Tampa, FL
Audits and monitors the assigned account base to anticipate future service and business requirements.
February 13, 2020
Field Service Manager in Asheville, NC
This position reports to a Department Manager and does not have direct reports.
January 29, 2020