Field Service Manager jobs in Salt Lake City, UT

Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Field Service Manager jobs

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Field Service Manager
  • Securitas Security Services
  • Salt Lake, UT FULL_TIME

  • JOB SUMMARY: 

    Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations. 

     
    Distinguishing Characteristics: Primary job function is the management of a segment of an office’s guarding operations. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a position performs such work less than 50% of the time, and/or performs routine duties that are also performed by subordinates more than 40% of the time, it should be classified as: Field Supervisor. 

     
    ESSENTIAL FUNCTIONS: 
    • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
    • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. 
    • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. 
    • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
    • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 
    1. Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service. 
    2. Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary. 
    3. Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel. 
    4. Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary. 
    5. Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness. 
    6. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. 
    7. Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed. 
    8. Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues. 
    9. Performs tasks and duties of a similar nature and scope as required for assigned office. 

     
    MINIMUM QUALIFICATIONS AT ENTRY 
    Additional qualifications may be specified and receive preference, depending upon the nature of the position. 

     
    MINIMUM HIRING STANDARDS: 
    • Must be at least 18 years of age. 
    • Must have a reliable means of communication (i.e., pager or phone). 
    • Must have a reliable means of transportation (public or private). 
    • Must have the legal right to work in the United States. 
    • Must have the ability to speak, read, and write English. 
    • Must have a High School Diploma or GED. 
    • Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. 

     
    Education/Experience: Associate’s Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. 

     
    Competencies (as demonstrated through experience, training, and/or testing): 
    • Understanding of security operations. 
    • Knowledge of supervisory practices. 
    • Planning, organizing and leadership skills. 
    • Oral and written communications skills. 
    • Strong customer service and service delivery orientation. 
    • Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. 
    • Ability to take initiative and achieve results. 

     
    WORKING CONDITIONS (Physical/Mental Demands): 
    With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 
    • Maintaining composure in dealing with authorities, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. 
    • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. 
    • Required ability to handle multiple tasks concurrently. 
    • Handling and being exposed to sensitive and confidential information. 
    • Regular use of vehicle required in the performance of duties. 
    • Regular talking and hearing. 
    • Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling. 
    • Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds. 
    • Close vision, distance vision, and ability to adjust focus. 
    • Responding on an on-call basis to emergencies and incidents at all hours.

     
    EOE/M/F/Vet/Disabilities

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  • 4 Days Ago
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Oracle Field Service-Manager
  • PRICE WATERHOUSE COOPERS
  • Salt Lake, UT OTHER
  • A career in Oracle consulting will provide you with the opportunity to help organisations use enterprise technology to achieve their digital technology goals and capitalise on business opportunities. ...
  • 1 Month Ago
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Retail - Assistant Manager - 3703
  • Signet Jewelers - Field
  • Murray, UT FULL_TIME
  • Banter Assistant Store Manager: Elevate Your Career with Banter by Piercing Pagoda! At Banter, we are on the hunt for individuals who are not just looking for a job, but an adventure! We want dynamic,...
  • Just Posted
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Machinist
  • Sulzer Tower Field Service US Inc.
  • Salt Lake, UT FULL_TIME
  • Machinist - Full Time - Salt Lake City, UT At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the futu...
  • 10 Days Ago
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Service/Store Manager
  • PepBoy's Auto Service & Tires
  • Sandy, UT FULL_TIME
  • Pep Boys is driven by its customer promise, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to se...
  • 1 Month Ago
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Field Inspector
  • Field Services, Inc.
  • Sandy, UT PART_TIME
  • Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
  • 1 Month Ago
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0 Field Service Manager jobs found in Salt Lake City, UT area

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Business Development Representative | Hybrid-Remote
  • Summit Human Capital
  • Salt Lake City, UT
  • Richmond, VA CALLING ALL COLD CALLING CONQUERORS! Does the thrill of the hunt fire you up? Are you a sales professional ...
  • 4/26/2024 12:00:00 AM
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Account Executive - SAE - $500k Earners - AdTech - Best Place to Work - 4.6 Glassdoor - REMOTE
  • Revsup
  • Salt Lake City, UT
  • Our staffing agency represents a privately-held digital media agency that has been operating profitably for 20 years and...
  • 4/26/2024 12:00:00 AM
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Director of Sales - Kids Toys (Remote in LA County or Orange County, CA)
  • Abacus Brands Inc.
  • Salt Lake City, UT
  • Join Our Award-Winning Team at Abacus Brands! Location:Remote (Based in LA County or Orange County, California) Salary R...
  • 4/26/2024 12:00:00 AM
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Power Supply Regional Sales Manager - Midwest Region (Tech background) Remote and Fulltime
  • Comrise
  • Salt Lake City, UT
  • Job Title Regional Sales Manager - Midwest Region Location: Minnesota, United States Setup: Remote (CANDIDATE MUST BE FR...
  • 4/26/2024 12:00:00 AM
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Regional Sales Manager Opportunity with Utility Pole Innovator(Remote with Travel in Region)
  • Safeguard Global Recruiting
  • Salt Lake City, UT
  • The Regional Sales Representative is a pivotal new role directly influencing the future of a leading-edge manufacturer o...
  • 4/25/2024 12:00:00 AM
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Veterinary Sales-Representative (remote with up to 90% travel)
  • Vets Choice Radiology
  • Salt Lake City, UT
  • Job description Veterinary Sales-Representative (remote with up to 90% travel) Who are we? We are a 24/7, veterinary tel...
  • 4/25/2024 12:00:00 AM
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Demand Generation Manager
  • Salesrabbit Inc
  • Lehi, UT
  • As the Demand Generation Manager, you will collaborate to execute account-based strategies and programs to win strategic...
  • 4/23/2024 12:00:00 AM
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Store Customer Sales Representative
  • Genuine Parts Company
  • Salt Lake City, UT
  • The Role: Are you passionate about finding and winning new customers Do you thrive off of ''the hunt'' for finding new b...
  • 4/23/2024 12:00:00 AM
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About Salt Lake City, Utah

Salt Lake City has an area of 110.4 square miles (286 km2) and an average elevation of 4,327 feet (1,319 m) above sea level. The lowest point within the boundaries of the city is 4,210 feet (1,280 m) near the Jordan River and the Great Salt Lake, and the highest is Grandview Peak, at 9,410 feet (2,868 m). The city is in the northeast corner of the Salt Lake Valley surrounded by the Great Salt Lake to the northwest, the steep Wasatch Range to the east, and Oquirrh Mountains to the west. Its encircling mountains contain several narrow canyons, including City Creek, Emigration, Millcreek, and Par...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Manager jobs
$117,720 to $153,377
Salt Lake City, Utah area prices
were up 2.3% from a year ago
View detail

What does a Field Service Manager do?

Field Service Manager in Columbus, OH
According to the Harvard Business Review, there are three differences between managers and leaders.
February 23, 2020
Field Service Manager in Tampa, FL
Audits and monitors the assigned account base to anticipate future service and business requirements.
February 13, 2020
Field Service Manager in Asheville, NC
This position reports to a Department Manager and does not have direct reports.
January 29, 2020