Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Branch Manager (Field Service Industry req.)
Location: Andover, NJ
Base Salary: $75,000 - $100,000 Benefits
Benefits: Medical, Dental, Vision, 401k w/ match, PTO, Holidays
Job Type: Full-Time
Typical Hours: Monday – Friday, 8:00 AM – 5:00 PM
Start Date: ASAP
Sponsorship is not available
Branch Manager (Field Service Industry req.) Description
Our client, a leading figure in the generator service industry, is searching for a Branch Manager to lead their new Andover, NJ location. This pivotal role involves managing daily operations, achieving company objectives, and creating a supportive workplace culture. With this being a newly established branch, you will have the unique opportunity to shape its growth, establish policies, and guide its success. Qualified candidates should have a minimum of two years of managerial experience in field service or service organizations, such as HVAC, generators, rental trucking, etc., and possess strong leadership and communication abilities to lead and inspire their team. This position offers a chance to join a respected company that values operational excellence and supports your career advancement and professional growth.
Branch Manager (Field Service Industry req.) Responsibilities
• Oversee day-to-day operations
• Craft and execute strategies to achieve organizational goals
• Lead and support employees
• Maintain strong customer relationships
• Ensure compliance with safety regulations
• Oversee budgets, find cost savings, and boost profitability
• Conduct employee evaluations
• Generate performance reports
Branch Manager (Field Service Industry req.) Qualifications
• 2 years of management experience in field service or service organization required
• Ability to read Profit and Loss Statements
• Knowledge of safety regulations and best practices required
• Proficiency in Microsoft Office Suite required
• Ability to work onsite required
• Valid driver’s license required
Clear All
0 Field Service Manager jobs found in Somerset, NJ area