Field Service Manager jobs in Sumter, SC

Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Service Representative
  • Eaton
  • Sumter, SC FULL_TIME
  • Eaton’s ES AMER ESS division is currently seeking a Field Service Representative. This person can be based in the Augusta, GA;

    Charlotte, NC; Charleston, SC; Columbia, SC; Greenville, SC; Greenwood, SC; Spartanburg, SC; or Sumter, SC area. The travel territory will include South Carolina and GA as needed.

    Field Service roles offer company car and guaranteed 40-hour paid week.

    The expected annual salary range for this role is $63757.2 - $93510.56 a year.

    Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

    What you’ll do :

    Introduction to the role :

    Eaton’s Engineering Service & Systems Division is seeking a Field Service Representative to join our team.

    Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will :

    • Work on assigned projects for electrical equipment
    • Deliver technical solutions to customers
    • Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
    • Display proficiency in the following : Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design Team Benefits :
    • Guaranteed 40-hour base pay
    • OT, DT, and travel premiums for extended trips
    • Mentorship and safety training
    • 40 hours of annual technical training
    • Career growth in various electrical equipment areas
    • Company vehicle, toolkit, and phone
    • Tuition assistance for ongoing learning
    • Leads program with bonus pay
    • Rewards for achievements and customer satisfaction
    • Opportunities across 32 service branches
    • Diverse customer interactions on impactful projects
    • Exposure to various industries data centers, power plants, stadiums, universities, hospitals, mining facilities, national monuments, breweries, etc.
    • Prepares you for technical and leadership roles at Eaton

    Qualifications : Basic Qualifications

    Basic Qualifications

    • High School Diploma or higher with a minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
    • Must be able to work in the US without corporate sponsorship
    • No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
    • Must have a valid and unrestricted driver's license and must be able to pass a Motor Vehicle Record (MVR) check

    Preferred Qualifications

    • Bachelor’s degree in Engineering from an accredited institution
    • Electrical or General Contractor’s License
    • Professional Engineering License
    • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
    • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
    • NICET / NETA certification

    Eaton-Wide Benefits

    We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

    • Health, Dental, Vision & Wellness programs
    • Retirement savings programs
    • Competitive compensation packages to reward skills and performance
    • Charitable donation matching (U.S., Canada, Puerto Rico)

    Skills :

    Position Success Criteria :

    • Successfully complete and maintain compliance with Eaton’s safety program and policy.
    • Submit to periodic customer required background and drug screenings.
    • Possess and maintain a valid and unrestricted driver’s license.
    • Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements.
    • Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
    • Practices electrical safety measures
    • Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel.

    The employee is frequently required to climb and regularly required to lift / carry up to 50 pounds. The employee is frequently required to push / pull up to 50 pounds and occasionally required to push / pull greater than 50 pounds with assistance

    • Ability to obtain and maintain a valid TWIC card
    • Proficient with hand and power tools for equipment assembly
    • Strong computer skills
    • Strong problem-solving and logical thinking skills
    • Works well under time constraints and in stressful situations
    • Explain technical problems and solutions
    • Collaborates effectively with the team to meet project deadlines

    We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

    Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need.

    Only accommodation requests will be accepted by this phone number.

    We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

    Click here for more detail : Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

    1 day ago
  • 16 Days Ago

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Field Service Representative
  • Milacron Marketing Company LLC
  • Zion, SC FULL_TIME
  • Shift 1 (United States of America) 75% Travel. Up to 15% bonus, company credit card! Position Summary: The Field service technician will provide repairs to parts, tools, and equipment and provide qual...
  • 9 Days Ago

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Service Technician (Field)
  • Dobbs Equipment
  • Andrews, SC FULL_TIME
  • Job Title: Service Technician – (Field)Reports To: Service ManagerDepartment: Service, Non-ExemptLocation: Andrews Summary of Primary Functions: Dobbs Equipment is seeking an experienced Field Service...
  • 1 Month Ago

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Service Manager
  • Buffalo Wild Wings
  • Sumter, SC FULL_TIME
  • SERVICE MANAGER Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast-paced. We’re at the top of our game – and we want ...
  • 29 Days Ago

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General Manager - Customer Service
  • Enmarket
  • Manning, SC FULL_TIME
  • The General Manager is responsible for leading a team of up to 25 employees and driving success in all aspects of the retail operation. You will continually deliver on Enmarkets mission to Enrich Live...
  • 15 Days Ago

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Guest Service Manager
  • IGA Southeast
  • Kingstree, SC FULL_TIME
  • Overview Ensure consistent and memorable customer experiences through the superior show quality and customer service by training and demonstrating the four priorities (Safety, Friendliness, Show and E...
  • 11 Days Ago

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0 Field Service Manager jobs found in Sumter, SC area

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Outside Sales Account Executive, Direct Sales Electronic Payments, Mid Atlantic
  • Xplor Technologies
  • Columbia, SC
  • Company Description At Xplor, we believe that helping people make the most of each day is the most rewarding way to spen...
  • 4/24/2024 12:00:00 AM

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Resident Project Representative (SC)
  • Weston & Sampson
  • Columbia, SC
  • Weston & Sampson is seeking a Resident Project Representative for oversight and inspection of utility and infrastructure...
  • 4/24/2024 12:00:00 AM

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Sales Manager
  • Kemper Corporation
  • Columbia, SC
  • Location(s) Columbia, South Carolina Details Kemper is one of the nation's leading specialized insurers. Our success is ...
  • 4/22/2024 12:00:00 AM

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Outside Sales Representative- Base, Commissions, Bonus & Benefits
  • Hibu Inc.
  • Columbia, SC
  • ** Outside Sales Representative- Base, Commissions, Bonus & Benefits** **Job Category****:** Premise Sales **Requisition...
  • 4/21/2024 12:00:00 AM

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Sales Manager
  • Office Depot, Inc.
  • Columbia, SC
  • **Sales Manager** Stores 10050 Two Notch Rd, Columbia , SC Mar 3, 2022 53284 **Overview** At Office Depot and Office Max...
  • 4/21/2024 12:00:00 AM

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Outside Sales Representative - Commission Only
  • National Federation of Independent Business
  • Columbia, SC
  • ** Outside Sales Representative - Commission Sales** **Job Category****:** Outside Sales **Requisition Number****:** OUT...
  • 4/21/2024 12:00:00 AM

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Outside Sales Representative - Commission Sales
  • National Federation of Independent Business
  • Columbia, SC
  • ** Outside Sales Representative - Commission Sales** **Job Category****:** Outside Sales **Requisition Number****:** OUT...
  • 4/21/2024 12:00:00 AM

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Director, Sales Account Management
  • Concentrix
  • Columbia, SC
  • Job Title: Director, Sales Account Management Job Description **Director, Sales Account Management, Retail Vertical** At...
  • 4/20/2024 12:00:00 AM

Sumter /ˈsʌmtər/ is a city in and the county seat of Sumter County, South Carolina, United States. Known as the Sumter Metropolitan Statistical Area, the namesake county adjoins Clarendon and Lee to form the core of Sumter-Lee-Clarendon tricounty area of South Carolina that includes the three counties in the east central Piedmont. The population was 39,643 at the 2000 census, and it rose to 40,524 at the 2010 census. Known as the Gamecock City,[citation needed] Sumter lies near the geographic center of the state of South Carolina at 33°55′37″N 80°21′49″W / 33.92694°N 80.36361°W / 33.92694; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Manager jobs
$108,496 to $141,360
Sumter, South Carolina area prices
were up 1.5% from a year ago

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