Field Service Rep. - Electro/Mechanical Equip. jobs in Anaheim, CA

Description

Are you one of those rare people who as skilled at customer service as you are at laying out a temporary power project on a construction site? Do you like the idea of visiting different job sites throughout the day and helping your customers achieve their goals? Are you above average in the planning and organization department? If so, we should talk.

We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more. We’ve built a 35-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. Our biggest differentiator is the quality of our people, and the working environment we create for them, which really has to be seen to be believed.

Benefits:

• Medical
• Dental
• Vision
• Training and mentoring
• Employee Assistance Program
• 401(k) with matching
• Paid sick leave
• Paid Vacation

Currently we are seeking a candidate to join our United States Temporary Power team as a Field Customer Service Representative. This position requires travel to construction sites.

SUMMARY:

This position coordinates onsite temporary power installation from initial quoting through installation by providing technical expertise to estimate time and materials, provide site layout and design, and remain a point of contact for production crews and the superintendent throughout the completion of the job.

JOB RESPONSIBILITIES

• Represent Power Plus as the expert in the temporary utilities field and serve as the customer’s primary technical representative.
• Make technical visits on behalf of Power Plus, to technical groups at various customers, potential customers, and other organizations.
• Communicates with people on all levels in a multitude of organizations.
• Follow up on all jobs to ensure that all equipment is set in accordance to plan/contract at location to avoid customer complaints and repeat trips for installers.
• Accurately document and report on details from every site visit to Dispatch/Scheduler, filling out tickets, highlighting maps and reviewing tickets with Mapper each day.

COMPETENCIES/REQUIREMENTS:

• Strong organization skills and work ethic
• Able to interact and communicate with customers and individuals at all levels of the organization with tact and diplomacy and in accordance with the company customer service philosophy.
• Able to work in a fast-paced environment and juggle multiple competing tasks and demands.
• Above average attention to detail in composing and proofing materials, establishing priorities, and meeting deadlines.
• Strong problem-solving abilities with exceptional professional judgment and work ethic.

If you’ve always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you!

Qualifications