Field Service Rep. - Electro/Mechanical Equip. provides on-site support and technical assistance with various electro-mechanical products, equipment, and systems. Troubleshoots malfunctions by reworking, repairing, or modifying non-conforming parts and assemblies within equipment. Being an Field Service Rep. - Electro/Mechanical Equip. installs new equipment or upgrades and provides routine maintenance to ensure function and uptime. Performs trial runs of machinery to test quality and performance rates and trains users on operation and maintenance. Additionally, Field Service Rep. - Electro/Mechanical Equip. develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. May require an associate degree. Typically reports to a supervisor. The Field Service Rep. - Electro/Mechanical Equip. works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job Description Form
WADE LINEN SERVICE
Job Title: Route Sales Representative
Department: Service Department
FLSA: Exempt
Job Reports To: Route Manager
Job Summary:
Individuals will provide route service to a set customer base, through the pick-up and delivery of items from our company product line and services, including Linens, Uniforms, floor mats, dust mops, air fresheners, soaps, restroom paper supplies, and other ancillary products.
Major Responsibilities? Activities:
Duties involve driving a company owned vehicle to and from numerous customer stops throughout the course of the day, as well as lifting, carrying and walking clean products into and soiled products out of customer accounts.
Service Sales Representatives are also responsible for ensuring customer satisfaction, by responding to customer inquiries and requests, as well as pro-active problem solving, and inventory management. (40%)
Additional responsibilities include growing the existing route, through sales of additional items from our product line and catalog to current customers. Specific routes and customers are assigned, in order to build a rapport between the Service Sales Representative and the customers serviced. (20%)
Minimum Requirements:
A high school diploma or GED, preferred
A valid driver’s licenses
Previous customer service experience, preferably in an industrial or service industry, preferred
Previous experience working in a sales-related role, preferred
Essential Mental Functions:
Route Sales Service Representatives are also responsible for ensuring customer satisfaction, by responding to customer inquiries and requests, as well as pro-active problem solving as well as inventory management. Additional responsibilities include growing the existing route, through sales of additional items from our product line and catalog to current and new customers. Specific routes and customers are assigned, in order to build a rapport between the Route Sales Service Representative and the customer service.
Essential Physical Functions:
Duties include lifting, carrying and walking clean products into and soiled products out of customer accounts.
Equipment Used:
Duties involve driving a company owned box truck to and from numerous customer stops throughout the course of the day, using a handheld device.
Approved By:___________________________________________Date:________
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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0 Field Service Rep. - Electro/Mechanical Equip. jobs found in Columbus, GA area