Field Service Rep. - Electro/Mechanical Equip. jobs in Frisco, TX

Field Service Rep. - Electro/Mechanical Equip. provides on-site support and technical assistance with various electro-mechanical products, equipment, and systems. Troubleshoots malfunctions by reworking, repairing, or modifying non-conforming parts and assemblies within equipment. Being an Field Service Rep. - Electro/Mechanical Equip. installs new equipment or upgrades and provides routine maintenance to ensure function and uptime. Performs trial runs of machinery to test quality and performance rates and trains users on operation and maintenance. Additionally, Field Service Rep. - Electro/Mechanical Equip. develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. May require an associate degree. Typically reports to a supervisor. The Field Service Rep. - Electro/Mechanical Equip. works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Electromechanical Field Service Technician III
  • Giesecke+Devrient Currency Technology America, Inc.
  • Dallas, TX FULL_TIME
  • Electromechanical Field Service Technician III

    When it comes to digital, physical or electronic payments, the whole world trusts Giesecke Devrient. Now you too can discover your passion for the world of payment systems.Giesecke Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and efficiency in cash circulation. Our 170 years of experience - combined with new, digital solutions - makes us the world market leader in Advanced Currency Management.As part of the G D Group, we offer a wide range of development opportunities in an international, family-owned company, with more than 12,600 employees worldwide.We are convinced that the key to success is in the diversity of our employees. That's why it depends on you personally - let's shape the future of currencies together!

    In light of the ongoing COVID-19 pandemic, and as part of our continued efforts to maintain a safe workplace for employees, visitors, and customers, G D Currency Technology requires all employees in this position to receive an FDA authorized and/or approved (including Emergency Use Authorization) COVID-19 vaccination and follow additional safety protocols as a condition of continued employment. New hires must present documentation of a completed COVID-19 vaccination series or have an approved accommodation request prior to starting employment.

    SummaryA Level III Field Engineer will use his/her technical expertise and individual judgement to provide customer-site servicing, installation and repair of complex electromechanical equipment and will maintain a high level of customer satisfaction through the use of data-driven tools, proactive attention to customer requirements and positive customer interactions. This position provides support to customers on operational or maintenance aspects of equipment, receives escalated customer concerns on technical and service related problems, diagnoses mechanical, hardware, software, and systems failures using established procedures, determines the most cost effective repair/resolution to minimize customer downtime, and prepares reports for analysis of product failure trends and serviceability issues. A Level III Field Engineer will also assist with onsite training and development of less experienced Field Engineers and serve as a focal point of communication between technical support, management, and the customer on technical issues and projects. This position requires the flexibility to work long hours and travel as necessary.Duties/ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
    • Applies company policies and procedures to complete routine tasks.
    • Responds to service calls promptly, performs maintenance of equipment systems at customer sites and assists operators with operational problems that occur.
    • Represent G D in a highly professional manner.
    • Performs all administrative duties including record keeping, reporting, and inventory management in an accurate and timely manner.
    • Maintains and develops technical competence through formal training programs, on-site training, and on-the-job training.
    • Adheres to all required company policies concerning confidentiality of company information as well as customer policies procedures including Custody and Control Procedures.
    • Manages parts inventory, coordinates shipment of parts for repair and replenishment, and maintains the inventory of tools and test equipment.
    • Records maintenance activities using approved methods and procedures.
    • Follows escalation procedures to ensure that problems are resolved expeditiously and that timely communications are maintained with designated G D personnel and customer management.
    • Actively promotes a high level of customer satisfaction by maintaining open communications and providing pro-active attention to customer requirements.
    • Assist with onsite training of less experience Field Engineer
    • Demonstrates flexibility to travel, as necessary, in support of business needs, including travel to provide coverage for other Field Engineers during vacations, illnesses, etc. Coverage can be within home territory or could require travel to other territories.
    • Performs all activities in a safe manner and adheres to company policies and procedures relating to safety.
    • Performs other duties as assigned.
    Required Skills/Knowledge
    • Hands on experience with electro-mechanical equipment a plus.
    • Capabilities should include electro-mechanical troubleshooting ability, understanding of electronic principles, and a working knowledge of computer systems, PC's and Networking.
    • Hands on experience with solenoids, belts, rollers, bearings, pneumatics, and guides a plus.
    • Must possess effective oral and written communication skills.
    • Utilize laptop/tablet for administrative and diagnostic tasks.
    • Willingness to submit personal information and obtain Gaming Licenses in required jurisdictions (Commercial Field Engineers).
    • Home Office Based and/or Customer Site Based.
    • Ability to install and operate G D software.
    • Personal vehicle use required.
    • Potential to be responsible for Company Fleet vehicle, if business needs dictate.
    Required Education and Experience
    • High school diploma/GED required.
    • Associate Degree or Trade or technical school certificate/diploma preferred.
    • Minimum four (4) years of work experience. Two of those years in a field service environment.
    • Hands on experience with electro-mechanical equipment a must.
    • Previous experience dealing with customers a must.

    Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Giesecke Devrient Currency Technology America, Inc. is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

     

  • 1 Month Ago

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Electromechanical Field Technician
  • INTERLAKE MECALUX INC
  • Farmers, TX OTHER
  • Job Details Level: Experienced Job Location: Farmers Branch - Farmers Branch, TX Position Type: Full Time Education Level: None Salary Range: Undisclosed Travel Percentage: Road Warrior Job Shift: Any...
  • 19 Days Ago

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Independent Field Inspector
  • TN Field Service
  • Allen, TX CONTRACTOR,PART_TIME
  • If you are a small business owner or sole proprietor who enjoys working alone, keeping a flexible schedule, and the possibility of new or supplementary income, becoming a contractor for TN Field Servi...
  • 25 Days Ago

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Service Technician - Shop/ Field
  • Shop/ Field - Bane Machinery, Inc.
  • Dallas, TX FULL_TIME
  • Bane Machinery is the authorized distributor for several major construction equipment manufacturers including Kobelco, Link-Belt Excavators, Hitachi, Dynapac, Terex Trucks and Liebherr. We provide ded...
  • 4 Days Ago

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Customer Service Rep/Field Service Technician
  • EssilorLuxottica
  • Dallas, TX FULL_TIME
  • Requisition ID: 836502 Position:Full-Time Total Rewards: Benefits/Incentive Information EssilorLuxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports ey...
  • 1 Month Ago

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Human resource specialist
  • JIANXIN ELECTROMECHANICAL ENGINEERING PTE. LTD.
  • Emory, TX FULL_TIME
  • We are seeking a highly motivated Human Resources Specialist to join our growing team.The ideal candidate will have a strong background in HR and will be responsible for developing and implementing HR...
  • 9 Days Ago

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0 Field Service Rep. - Electro/Mechanical Equip. jobs found in Frisco, TX area

Frisco is a city in Collin and Denton counties in Texas. It is part of the Dallas–Fort Worth metroplex, and is approximately 25 miles (40 km) from both Dallas Love Field and Dallas/Fort Worth International Airport. The city population was 116,989 at the 2010 census. As of April 1, 2019, the city had an estimated population of 186,087. Frisco was the fastest-growing city in the United States in 2017, and also the fastest-growing city in the nation from 2000 to 2009. In the late 1990s, the northern Dallas-Fort Worth metroplex suburban development tide hit the northern border of Plano and spilled...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Rep. - Electro/Mechanical Equip. jobs
$47,436 to $63,661
Frisco, Texas area prices
were up 2.2% from a year ago

Field Service Rep. - Electro/Mechanical Equip. in Columbia, SC
When considering cost of living, this places Miami, FL as 2nd out of the 4 largest nearby metros in terms of quality of life for Field Service Rep.
January 16, 2020