Field Service Rep. - Electro/Mechanical Equip. jobs in Tallahassee, FL

Field Service Rep. - Electro/Mechanical Equip. provides on-site support and technical assistance with various electro-mechanical products, equipment, and systems. Troubleshoots malfunctions by reworking, repairing, or modifying non-conforming parts and assemblies within equipment. Being an Field Service Rep. - Electro/Mechanical Equip. installs new equipment or upgrades and provides routine maintenance to ensure function and uptime. Performs trial runs of machinery to test quality and performance rates and trains users on operation and maintenance. Additionally, Field Service Rep. - Electro/Mechanical Equip. develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. May require an associate degree. Typically reports to a supervisor. The Field Service Rep. - Electro/Mechanical Equip. works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer service rep
  • Mediacom Communications Corporation
  • Quitman, GA FULL_TIME
  • Position : Customer Sales & Service Representative I

    Who we are :

    Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions.

    The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.

    As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve.

    To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine.

    Take that next step toward your future and join our growing team!

    Position Overview :

    Answer customer calls and provide a positive customer experience in a prompt and professional manner. Calls include selling Mediacom services, resolving billing concerns, troubleshooting service issues and scheduling service and installation appointments.

    The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week work on-site in the office.

    Company Benefits :

    Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs.

    You'll find all sorts of advantages to joining the Mediacom team including :

    • $1000 Sign-On Bonus!
    • Paid on the job training and opportunity to promote!
    • Company Provided Equipment!
    • Hybrid schedule! The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week on-site in the office.
    • Health, vision, and dental insurance!
    • Paid vacation, holidays and flex paid time off!
    • 401K with generous company match!
    • Pay increases through self-guided training!
    • Monthly commission potential!
    • Shift differential pay increase for evening shifts!
    • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet / cable services are provided !
    • Education Enrichment up to $5,000 per year for qualified employees!
    • Employee Wellness Program!

    Position Responsibilities :

    • Interact with customers by telephone, as well as e-mail, mail, and fax.
    • Answer customer inquiries and solve problems regarding billing, services, and products.
    • Assess customer needs and interests to present Mediacom products and services.
    • Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services.
    • Exceed or maintain minimum sales, quality, and productivity standards.
    • Demonstrate courtesy and patience in customer relations.
    • Troubleshoot basic service issues and schedule on site service calls when necessary.
    • Receive and process customer payments.

    Position Requirements :

    • High School Diploma or GED required; 2 Year degree preferred.
    • 1-2 years prior work experience in customer facing role required.
    • Technical support experience preferred; not required.
    • Basic knowledge of Microsoft Windows and experience using email programs.
    • Previous experience in an inbound call center environment preferred.
    • Must have ability to work successfully while multi-tasking (to include speaking, typing, and moving in and out of multiple platforms.)
    • Strong customer service skills including listening skills, processing detailed information, communicating detailed and complex information, and ability to establish rapport with customers.
    • Strong written and verbal communication skills with the ability to work in a fast-paced environment.
    • Detail oriented, strong organizational and follow-through skills are required.
    • Ability to type 30 WPM.
    • Dual-monitor environment experience highly preferred; proven ability to toggle back and forth between multiple platforms and databases quickly and efficiently.
    • Ability to work evenings, weekends, and holidays.
    • Ability to work overtime when needed.
    • Ability to sit for extended periods of time.

    When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.

    55 million customers in 22 states and connecting them to what matters most.

    Our Awards : Mediacom is proud to have received the following recognitions : 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

    Who you are matters here : Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment.

    Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws.

    These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring;

    job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

    Disclaimer : When making a job offer, we consider several factors in our determination, such as years of related work experience;

    relevant skills and qualifications; education level; and certifications / licenses.

    LI-Hybrid

    Last updated : 2024-03-03

  • 23 Days Ago

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PH&F/Customer Service Rep
  • Tallahassee Memorial Healthcare
  • Tallahassee, FL PART_TIME
  • WHO WE ARE & WHAT WE DO It’s time to join our team. At Tallahassee Memorial HealthCare (TMH), you have the opportunity to become more – a leader, a teacher, an expert. Tallahassee Memorial HealthCare ...
  • 10 Days Ago

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Customer service rep
  • Domino's Pizza, Inc.
  • Tallahassee, FL FULL_TIME
  • Ambitious. Hard working. Flexibility Customer Service, Service, Restaurant, Retail Last updated : 2024-03-08
  • 17 Days Ago

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Customer service rep
  • SiteOne Landscape Supply
  • Tallahassee, FL FULL_TIME
  • Position Overview Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passi...
  • 28 Days Ago

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Customer service rep
  • Terminix
  • Thomasville, GA FULL_TIME
  • Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! What is this role about? This important role is all about ensuring high levels of customer satisfaction by responding to and resolvin...
  • 1 Month Ago

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Valdosta, GA FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • 1 Day Ago

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0 Field Service Rep. - Electro/Mechanical Equip. jobs found in Tallahassee, FL area

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Customer Service Representative - Remote Work
  • Smi Inc
  • Tallahassee, FL
  • ** Customer Service Representative - Remote Work** **Job Category****:** Customer Service **Requisition Number****:** CU...
  • 3/28/2024 12:00:00 AM

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BILINGUAL Customer Service Representative - (Work From Home)
  • Smi Inc
  • Tallahassee, FL
  • ** BILINGUAL Customer Service Representative - (Work From Home)** **Job Category****:** Customer Service **Requisition N...
  • 3/28/2024 12:00:00 AM

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Attendant, Room
  • Wyndham Grand Jupiter
  • Tallahassee, FL
  • ** Attendant, Room** Location: Tallahassee, FL, US, 32303 Property Name: La Quinta by Wyndham Tallahassee - North Req Id...
  • 3/28/2024 12:00:00 AM

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Client Specialist Key Part Time
  • Talbots
  • Tallahassee, FL
  • Job Number: 20478 Position Title: Client Specialist Key External Description: What We Offer: Growth! Here at Talbots our...
  • 3/27/2024 12:00:00 AM

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Customer Service Advisor
  • Schnitzer Steel
  • Tallahassee, FL
  • ** Customer Service Advisor** **Job Category****:** Retail **Requisition Number****:** TEMPL013663 Showing 1 location **...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - Inbound Calls - SPANISH Bilingual - Remote - Work from Home
  • Smi Inc
  • Tallahassee, FL
  • ** Customer Service Representative - Inbound Calls - SPANISH Bilingual - Remote - Work from Home** **Job Category****:**...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative (Full-Time Work from Home Opportunity)
  • Smi Inc
  • Tallahassee, FL
  • ** Customer Service Representative (Full-Time Work from Home Opportunity)** **Job Category****:** Customer Service **Req...
  • 3/26/2024 12:00:00 AM

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BILINGUAL Customer Service Representative - (Work From Home Opportunity )
  • Smi Inc
  • Tallahassee, FL
  • ** BILINGUAL Customer Service Representative - (Work From Home Opportunity )** **Job Category****:** Customer Service **...
  • 3/26/2024 12:00:00 AM

Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In 2017, the population was 191,049, making it the 7th-largest city in the U.S state of Florida, and the 126th-largest city in the United States. The population of the Tallahassee metropolitan area was 382,627 as of 2017[update]. Tallahassee is the largest city in the Florida Panhandle region, and the main center for trade and agriculture in the Florida Big Bend and S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Rep. - Electro/Mechanical Equip. jobs
$43,211 to $57,994
Tallahassee, Florida area prices
were up 1.5% from a year ago

Field Service Rep. - Electro/Mechanical Equip. in Columbia, SC
When considering cost of living, this places Miami, FL as 2nd out of the 4 largest nearby metros in terms of quality of life for Field Service Rep.
January 16, 2020