Field Service Rep. - Electronic Equipment jobs in Billings, MT

C & B Equipment, a progressive family-owned company that has grown over 30 years to include John Deere Ag, material handling and power sports locations, has an opening for a Field Service Technician. A Field Service Tech at C & B Equipment will be responsible for performing repairs to equipment at customer and company locations and installing new equipment and component parts and perform standard work assignments, with minimal to no direct supervision, in accordance with customer and company needs. This position is assigned a company service truck and may be dispatched from home or company shop locations.

Essential Duties:

• Performs advanced diagnostics and repairs on agricultural farm equipment or outdoor power equipment at a customer’s location or jobsite.
• Uses test equipment to analyze, evaluate and locate problems. Confer with customer and/or supervisor or make independent on the job decisions when necessary.
• Participates in training programs required for the development of skills and knowledge
• Completes all job notes and forms required in conjunction with work assignments.
• Writes service reports at jobsite; keeps accurate time on job and turns in cards in a timely manner.
• Reports in complete detail as above regarding warranty situations completed.
• Maintains current product knowledge of John Deere and competitive products.
• Ensures accuracy of work orders by charging parts and labor to proper work order segment.
• Maintains condition of vehicles, inventory, tools, and equipment.
• Conducts work in the presence of customers in a manner which will retain an excellent opinion of the company and the Service Department.
• Follows all safety procedures and guidelines and works in a safe manner.