Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
As a Dispatcher, you will be the main point of contact for customers and technicians, as it pertains to the creation and scheduling of service tickets. You will be required to manage the technician’s schedules, providing them with their assignments throughout the day, working with them to assess urgent tickets that come in, and making adjustments to ETA’s as necessary. Additionally you will be required to accommodate any work related request from your supervisor or manager.
Some essential functions include:
Minimum Requirements to include:
Securitas offers comprehensive benefits including:
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
About the Company:
Securitas Electronic Security
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