Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Description
Home Medical Equipment Company seeking a dedicated CSR/Administrative Assistant. In this role, you will be responsible for performing all tasks & communication related to intake of patient information for durable medical equipment with patients, referral sources, and third party payers.
Under the supervision of the Branch Manager, this position is responsible for insurance verification, assembly of documentation, prior authorizations, reimbursement qualifications and patient/provider interactions.
Requirements
Managing all aspects of intake; answering phone calls, receiving faxes, collecting patient & referral source information, entering equipment orders, printing tickets, assembling charts and processing paperwork. Evaluation of referrals to verify insurance coverage. Obtain insurance benefit info & advise patients on their expected out of pocket costs related to deductibles and co-pays or cost of non-covered items prior to delivery. Act as liaison between home care coordianators, discharge planners and providers to obtain accurate information required for billing. Assessment and identification of specific needs for payer coverage of services to include proper documentation and prior authorization. Assit patients onsite with home medical equipment consultations and selection. Coordinate equipment deliveries with patient, facility & providers. Monitor office equipment & supplies. Knowledge of DME/HME billing experience helpful but not required. We will train the right candidate!
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0 Field Service Rep. - Electronic Equipment jobs found in Champaign, IL area