Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Key Responsibilities include:
Support Franchise Network with guidance from Senior Technical Manager
Onsite equipment operations and maintenance with guidance from Senior Technical Manager
Instruct, recommend, and demonstrate proper substrate preparation.
Respond to inquiries from the Technical Hotline from on/off hours when necessary.
Support Regional Manager with technical assistance onsite.
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The following working conditions are present or expected on a daily basis:
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0 Field Service Rep. - Electronic Equipment jobs found in Charlotte, NC area