Field Service Rep. - Electronic Equipment jobs in Clarksville, TN

Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Field Service Technician - Construction Equipment
  • Thompson Machinery - Caterpillar
  • Clarksville, TN FULL_TIME
  • Field Service Technician – Construction Equipment
    JOB PROFILE
    Field Service Technicians are responsible for preventive maintenance, diagnostics, repair and service of Caterpillar diesel powered construction equipment. This is a skilled field service mechanic position working largely independently and out of a company-provided field service truck, performing at a variety of customer locations and service shops. Field Service Technician reports to a Branch Manager, and serves customers typically located throughout the region.
    BASIC REQUIREMENTS
    • Field Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer training preferred. High school diploma required.
    • Five (5) or more years’ experience with equipment diagnostics and advanced troubleshooting on construction equipment. Candidates with limited equipment experience, but with strong engine experience will be considered.
    • Able to work flexible schedules, including nights, weekends and on-call hours as required, and must be able to work independently in remote locations.
    • Must demonstrate professionalism, integrity, adaptability and a strong customer service focus.
    • Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
    • Excellent communication skills.
    • Possess and maintain a current, valid state driver’s license with a current DOT medical card as required for operating service trucks and for towing.
    • Must have a basic set of industrial tools, including but not limited to industrial hand tools, air tools, torque wrenches, and multimeters.
    • Able to travel in an assigned region, and work overtime, weekends, and/or holidays, sometimes with short notice. Overnight travel may occasionally be required (averaging up to 25%).
    RESPONSIBILITIES
    Field Service Technicians should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures. Works with electric/electronic and hydraulic system schematics, wiring diagrams, and equipment service manuals, and should be proficient in the use of test equipment. The position is responsible for providing advanced troubleshooting and high quality repair service on construction equipment, engines and powertrains to respond to customer needs in a positive, safe and timely manner, and ensuring maximum value.
    Field Service Technicians have safety, customer satisfaction, and business responsibilities. They identify, troubleshoot, diagnose and provide quality repairs of Caterpillar equipment and related engine mechanical systems. They are technical experts and a primary support contact, responsible for communicating with customers to provide exceptional customer experience.
    Safety
    • Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
    • Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
    Customer Satisfaction
    • Respond to all customer requests in a professional and courteous, timely and responsive manner.
    • Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
    • Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
    Business
    • Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
    • Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
    • Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
    • Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
    • Maintain company and product confidentiality.
    • Attend and participate in all meetings, trainings, and activities as required.
    • Adhere to all Company policies and departmental procedures and rules.
    • All other duties as assigned.
    Work Conditions
    • All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
    • Communicate effectively, verbally and in writing.
    • Must be honest, reliable, and dependable, and display a positive attitude.
    • Must be able to work well under occasional pressure or within work standards and deadlines.
    • Must be able to work independently and/or with others in a team environment.
    • Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
    • Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
    Physical Requirements
    • Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
    • Able to lift up to 50-80 pounds occasionally.
    About the Company:
    Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
    Thompson Machinery offers competitive salaries and a complete benefits package.
    Compensation for this position will be commensurate with candidate experience and background.
    Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
  • 2 Days Ago

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Field Resource Rep
  • Tremco CPG Inc.
  • Clarksville, TN PART_TIME
  • We are seeking individuals with experience in general construction, commercial roofing, building envelope, and general labor to join our team. $20-33/hour Benefits, upon satisfaction of applicable eli...
  • 22 Days Ago

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Customer Service Rep
  • Domino's
  • Mc Kenzie, TN FULL_TIME
  • Your primary job will be to answer the phone and take the customer’s order OR immediately greet the walk in customer and either take their order or get the order they had already placed. You will gree...
  • 9 Days Ago

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Sales Associate
  • Electronic Express
  • Clarksville, TN FULL_TIME,PART_TIME
  • Sales Associates will ensure Electronic Express delivers a first-class experience as the premier destination for electronics, appliances, and more. You will strive to fill customer needs and make sure...
  • 2 Months Ago

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Erin, TN FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • 8 Days Ago

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Paris, TN FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • 9 Days Ago

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0 Field Service Rep. - Electronic Equipment jobs found in Clarksville, TN area

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Staffing Consultant / Recruiter
  • PrideStaff
  • Nashville, TN
  • Job Description Job Description Staffing Consultant / Recruiter Are you looking to join a dynamic, cohesive team that wo...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative
  • Clopay Door
  • Nashville, TN
  • Customer Service Representative in Nashville, TN at Clopay Corporation **Location:** **Experience:** Not Specified **Job...
  • 4/26/2024 12:00:00 AM

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Part-Time Customer Service Representative - Army National Guard
  • Iostudio LLC
  • Nashville, TN
  • ** Position Description** **Part-Time Customer Service Representative - Army National Guard** Location **Nashville** Job...
  • 4/26/2024 12:00:00 AM

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Customer Service Specialist- Part Time- HYBRID
  • Johnston & Murphy Co.
  • Nashville, TN
  • ** Customer Service Specialist- Part Time- HYBRID** **Job Category****:** Customer Service **Requisition Number****:** C...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative (Medical)
  • QTC Management, Inc.
  • Nashville, TN
  • ** Customer Service Representative (Medical)** **Job Category****:** Administrative/Technical **Requisition Number****:*...
  • 4/26/2024 12:00:00 AM

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Bilingual Customer Support Associate
  • Addison Group
  • Nashville, TN
  • Are you passionate about music and providing exceptional customer service? Join our dynamic team in Nashville, TN, as a ...
  • 4/25/2024 12:00:00 AM

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Customer Service Specialist- Seasonal/Part Time- HYBRID
  • Johnston & Murphy Co.
  • Nashville, TN
  • ** Customer Service Specialist- Seasonal/Part Time- HYBRID** **Job Category****:** Customer Service **Requisition Number...
  • 4/25/2024 12:00:00 AM

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Medical Center Valet Parking Attendant - Nashville, TN
  • Parking Management Company
  • Nashville, TN
  • Job Details Job Location Nashville TN - Nashville, TN Position Type Full Time / Part Time Education Level None Travel Pe...
  • 4/24/2024 12:00:00 AM

Clarksville is the county seat of Montgomery County, Tennessee, United States. It is the fifth-largest city in the state behind Nashville, Memphis, Knoxville, and Chattanooga. The city had a population of 132,929 at the 2010 census, and an estimated population of 153,205 in 2017. It is the principal central city of the Clarksville, TN–KY metropolitan statistical area, which consists of Montgomery and Stewart Counties in Tennessee, and Christian and Trigg Counties in Kentucky. The city was founded in 1785 and incorporated in 1807, and named for General George Rogers Clark, frontier fighter and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Rep. - Electronic Equipment jobs
$39,327 to $48,965
Clarksville, Tennessee area prices
were up 1.3% from a year ago

Field Service Rep. - Electronic Equipment in Santa Rosa, CA
After a federal tax rate of 22% has been taken out, Field Service Rep.
December 23, 2019