Field Service Rep. - Electronic Equipment jobs in Elkhart, IN

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.

GreenMark offers the following benefits:

• Excellent health benefit package begins 1st day
• Paid Holidays
• Paid Time Off
• 401k with company match
• Tool discounts
• Company provided uniforms
• First shift work schedule
• Career stability
• Overtime available
• Efficiency and team bonuses
• Referral bonus up to $3700
• Company paid training

Training and Growth:

GreenMark prides itself on exceeding John Deere’s yearly training goals. Our teams are provided with top-notch training and are the best in the industry. Training is conducted either online, in person or at a John Deere training facility. If you want to be one of the industry’s best, it’s time to come to a company that wants you to be the best!

Wage: $22/hr - $38/hr

Purpose:

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills and Knowledge

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty
• Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associates degree preferred

It's so much more than a job. It's a CAREER. And Technicians are THE John Deere DIFFERENCE

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