Field Service Rep. - Electronic Equipment jobs in New London, CT

Sound made by Sennheiser - For more than 75 years, we are among the world's leading manufacturers of audio products, building the future of audio. We are proud of our finely engineered microphones and audio solutions that connect people and create remarkable sound experiences - whether in the studio, conference room, or on stage.

For us, the audio industry is one of the most exciting to work in. In our global family business, you can expect not only a unique team where we trust, value and support each other, but also the opportunity to make your own significant contribution to our collective progress.

Sounds good? Join us as:

Customer Service Representative

Your tasks

• You will provide customer support via phone, chat, and cases
• You will enter orders accurately and efficiently
• You must build rapport and collaborative relationships with customers
• You must maintain organized customer files
• You will apply discounts after proper approvals
• You will interface with Supply Chain, Accounts Receivable, Marketing, Service, Warehouse, and Technical Support

• You must have strong PC skills in MS Office; JD Edwards (preferred)
• You must possess a strong customer service attitude; able to handle difficult customers with diplomacy and tact
• You must possess excellent communication (oral and written) skills, and excellent phone skills
• You will need to demonstrate strong, accurate data entry skills
• You must possess good organizational skills with excellent follow-through
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Your benefits

• Join our international family business where you'll experience a modern, exciting work environment, and a culture where we value people and attitude as our most important assets".
• Work-life balance: Sennheiser offers flexible working arrangements to allow you balance between work and home life.
• Tasks: International team collaboration and interesting projects that define the future of audio.
• Extras: Various employee benefits and perks like a generous paid time off program, health club reimbursement, product discounts, and an industry leading 401K match.

Concert, lecture, music streaming, film, meeting, sound recording in the studio - the audio world is colorful and diverse. And so are we at Sennheiser! We therefore welcome all applications - regardless of gender, nationality, orientation, ethnic and social origin, religion, disability and age.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location at which the position may be filled.

At Sennheiser, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $42,000 to $50,000 Total Cash Compensation per year.

The range listed is just one component of our total compensation package for employees. Other compensation may include annual bonuses and program-specific awards. In addition, our company provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

Do you want to join the team? Apply now.

Please only use our online application form for applications.

Do you have any questions?
Please feel free to contact us at .

About the Company:
Sennheiser electronic GmbH & Co. KG