Field Service Rep. - Electronic Equipment provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Rep. - Electronic Equipment determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Rep. - Electronic Equipment develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Rep. - Electronic Equipment works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Summary:
Perform repairs to customers equipment in a timely and professional manner. Act as liaison between customer and Parts Department to ensure that proper parts are ordered as needed. Communicate with Service Desk on each service call to ensure proper billing and customer resolution.
Essential Duties & Responsibilities:
Repairs
Customer Service
Administration
Physical Demands & Requirements
Work Environment:
Work environments vary depending on job location. Environment may include exposure to dust, heat, dirt, and other chemicals used in the laundry business.
Qualifications
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0 Field Service Rep. - Electronic Equipment jobs found in Providence, RI area