Field Service Rep. - Telecommunications Equip. jobs in Columbus, GA

Job Description Form

WADE LINEN SERVICE

Job Title:  Route Sales Representative

Department:  Service Department

FLSA:  Exempt

Job Reports To:  Route Manager

Job Summary:

Individuals will provide route service to a set customer base, through the pick-up and delivery of items from our company product line and services, including Linens, Uniforms, floor mats, dust mops, air fresheners, soaps, restroom paper supplies, and other ancillary products.

Major Responsibilities? Activities:

Duties involve driving a company owned vehicle to and from numerous customer stops throughout the course of the day, as well as lifting, carrying and walking clean products into and soiled products out of customer accounts.

Service Sales Representatives are also responsible for ensuring customer satisfaction, by responding to customer inquiries and requests, as well as pro-active problem solving, and inventory management.  (40%)

Additional responsibilities include growing the existing route, through sales of additional items from our product line and catalog to current customers.  Specific routes and customers are assigned, in order to build a rapport between the Service Sales Representative and the customers serviced.  (20%)

Minimum Requirements:

• A high school diploma or GED, preferred

• A valid driver’s licenses 

• Previous customer service experience, preferably in an industrial or service industry, preferred

• Previous experience working in a sales-related role, preferred

Essential Mental Functions:

Route Sales Service Representatives are also responsible for ensuring customer satisfaction, by responding to customer inquiries and requests, as well as pro-active problem solving as well as inventory management.  Additional responsibilities include growing the existing route, through sales of additional items from our product line and catalog to current and new customers.  Specific routes and customers are assigned, in order to build a rapport between the Route Sales Service Representative and the customer service.

Essential Physical Functions:

Duties include lifting, carrying and walking clean products into and soiled products out of customer accounts.

Equipment Used:

Duties involve driving a company owned box truck to and from numerous customer stops throughout the course of the day, using a handheld device.

Approved By:___________________________________________Date:________

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.