Field Service Rep. - Telecommunications Equip. jobs in Portland, OR

Job Description

Job Summary:

The qualified candidate will be well rounded and experienced in commercial Audio/Visual systems.  This individual should have strong industry knowledge of best practices, and installation standards consistent with InfoComm, and manufacturer’s specifications.   This individual must be proficient in reading and interpreting AV Signal one-line drawings.  Able to understand system function, and determine the cable pull schedule, from this information.  They must maintain a professional and presentable appearance and be capable of interfacing with clients.  Knowledge of and experience in commercial construction standards is strongly preferred.  This candidate is required to pass company qualifications to drive a company vehicle.  

Job Duties and Responsibilities:

Installation of Commercial Audio Visual to include:

• AV cable pulling
• Rack building/pre-wire
• Hang projector screens
• Build structure to hang AV equipment consistent with industry safety standards
• Install speakers
• Install flat panel displays
• Install cameras
• Install ceiling and tabletop microphones
• Solder AV connectors
• Terminate shielded category cable
• Conduct expert level of troubleshooting of AV system
• Structured cabling which includes pulling, terminating, and testing all cable and wiring associated with audio/video cables
• Conduct terminations in accordance with system diagrams
• Work with projectors, video conferencing systems, screen displays, and computer controls
• Conduct rack build-out and craftsmanship
• Provide feedback to determine improvements needed in the installation process
• Other responsibilities as assigned

Physical and Mental Requirements:

• Can sit, stand, stoop, and bend for extended periods
• Must be self-motivated, positive in approach, professional, and help create, develop, and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients, and business partners.
• Must be able to act as the Company liaison for interface with customer representative(s).
• Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s).
• Must be able to work at heights, off of a ladder, and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to see and distinguish different colors, read the small print and hear, and recognize audible signals such as dial tones.
• Must be able to travel within the branch territory and/or regional territory as needed.
• Problem-solving and troubleshooting skills, creative thinking.
• Interact with employees, customers, and colleagues effectively on a professional level.
• PC & Networking proficient (must already know your way around a computer)
• Regular attendance is mandatory

Education, Certification, License, and Skill Requirements:

• Must possess at least a high school diploma or GED equivalency
• Formal education in electronics or a related field preferred
• Excellent experience with audiovisual or other electro-mechanical installation techniques, or field servicing.
• Crestron programming experience required.
• Experience should include video conferencing, any of Polycom, Tandberg, Cisco, or LifeSize is preferred.
• Good experience in the AV residential field – home theaters, structured wiring, and Smart house designs
• Can read schematic diagrams and drawing
• A qualified candidate will have experience with the following Manufacturers and Technology Platforms:
• Crestron
• Digital Media
• Digital Video
• Biamp
• Video Conferencing
• Audio Conferencing
• Polycom
• AMX
• Clearone

Career Path:

• Lead AV Technician

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Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.