Field Service Supervisor jobs in Altoona, PA

BAYADA Home Health Care is seeking a Service Supervisor to join our Williamsport, PA team in our Assistive State Care office. 

Why choose Bayada?     

• Glassdoor Best Places to Work in 2018 and 2019
• Forbes 2020 Best Places to Work for Women
• Paid Weekly
• Mon-Fri work hours
• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about BAYADA Benefits, click here

Minimum Qualifications

• Must have two years of experience in home health care industry OR possess a professional license (Social worker, OT/A, PT/A)
• Recent leadership or management experience preferred.
• Competence in basic PC skills required to perform job functions.
• Demonstrated track record of successfully taking on more responsibility with positive results and ambition to grow past current position.

Summary:

• Participate in new hire orientations of assistive personnel and client-specific orientations to client care, safety precautions, procedures and treatments, documentation, and BAYADA policies and practices – both in the office and home, as applicable.
• Interview new clients to review and initiate the service plan provided by the contract service coordinator.
• Making regular client visits, as per policy. Supervising assistive personnel through in-home visits and review of documentation to ensure services meet state supervisory requirements and obtain feedback and ensure client and employee satisfaction.
• Providing feedback to employees including recognition, and counseling. Assisting in regular field staff performance evaluations with interdisciplinary management team input.
• Providing complete, accurate, and timely clinical documentation in the client chart, home chart, and computer system.
• Develop community relationships and participate in outreach activities.
• Maintain effective fiscal management of caseload while in office- manage payroll and billing of client caseload.
• Obtain insurance confirmation, authorization from third party payors by communicating with internal BAYADA offices (ICO, CMO, MCO, FIN), third party payors, clients, and Clinical Managers.
• Using judgment and discretion, effectively schedule staff, coordinate client services and manage caseload.
• Perform related duties, or as required or requested by Director and/or Clinical Leader.
• Together, with the entire office staff, answer phones, greet visitors, and generate correspondence as necessary for office needs.

Requirements:

• This position will be in the field and in office- applicant must be able and willing to travel to servicing counties.
• Must be flexible with schedule and adapt to change easily.