Field Service Supervisor jobs in Flagstaff, AZ

Field Service Supervisor oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Being a Field Service Supervisor responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level I supervisor is considered a working supervisor with little authority for personnel actions. Additionally, Field Service Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Supervisor, Service - Field Service - Flagstaff, AZ
  • Empire Cat
  • Flagstaff, AZ FULL_TIME
  • Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.

    WHO WE ARE:
    Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30 locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.

    WHAT WE OFFER:
    • Competitive Pay
    • Vacation & Sick Leave
    • Medical/Dental/Vision
    • 401(k)
    • Tool Discounts/Tool Insurance
    • Technical Training & Professional Development Classes
    • And More
    JOB DETAILS:
    Shift 1st/Day Shift
    Location In-Shop
    Schedule Schedule to be provided by leader.
    Salary Range $76,747 - $103,723

    JOB SUMMARY:
    Responsible for safety and well-being of assigned staff, quality of workmanship and communications, and overall service area efficiency. Plan, direct, organize, coordinate, and control assigned service operations. Develop and maintain strong relationships with the internal and external clients while protecting the best interests of all parties. Develop and retain work force that may be greater than 30 employees, equipment, and supplies to ensure adequate standards of quantity and quality are in place to meet the business demand. Assume responsibility for evaluating employees, meeting production schedules, following and developing systems and procedures, practicing effective oral and written communications, and making decisions within established guidelines.

    ESSENTIAL FUNCTIONS:
    • Ensure safety of employees and clients.
    • Maintain a high quality of workmanship and communications.
    • Ensure a high level of efficiency throughout the assigned operation.
    • Communicate with assigned people to ensure that work business assignments are carried out on schedule and within acceptable quality standards.
    • Continue employee development and partner with appropriate resources.
    • Plan, direct, organize, coordinate, and control assigned area to achieve fiscal and future business objectives.
    • Continually plan and forecast staffing requirements.
    • Implement business objectives for assigned area.
    • Perform other duties as assigned by Leadership.
    • Assist in financial planning of assigned areas.
    • Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
    • Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
    ADDITIONAL RESPONSIBILITIES:
    • Assume responsibility for evaluating employees and ensures their annual evaluation is done timely.
    • Achieve a high level of client satisfaction.
    • Provide technical support as needed.
    • Make warranty and policy recommendations.
    • Maintain workforce by forecasting workforce requirements, equipment and supplies to provide the quality and quantity to meet work demands.
    • Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
    • Resolve internal and external client disputes in a manner that will assure loyalty.
    • Assist Service Operations Managers in maintaining and managing the Service WIP, Policy, and Rework accounts.
    • Work within and promote corporate values.
    KNOWLEDGE SKILLS AND ABILITIES:
    • Strong knowledge of Service, Parts, and client relations.
    • Ability to manage people effectively.
    • Strong client service skills.
    • Strong financial and analytical skills.
    • Demonstrated technical skill competence.
    • Appropriate manner, conduct, and grooming adhere to company policy.
    • Strong knowledge of Product Support programs and their application.
    • Proficient in Windows, Microsoft Office and related business systems.
    • Moderate comprehension of service manuals. Ability to read blueprints and gauges, write reports and logs, and maintain timecards.
    • Ability to work cooperatively and communicate effectively.
    • Ability to maintain consistent attendance.
    EDUCATION AND EXPERIENCE:
    • Proof of high school diploma or General Education Degree (GED).
    • Preferred four year degree in business or related field.
    • Minimum of 7 years’ experience in a service industry.
    • Preferred experience supporting $15 million in labor sales.
    • Must be able to communicate (speak, read, comprehend, write) in English.
    PHYSICAL DEMANDS
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
    • The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
    • The employee is occasionally required to lift and/or move up to 10 pounds.
    • Specific vision abilities required by this job include close vision.
    • This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.
    WORK ENVIRONMENT
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
    • The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
    • The noise level in the work environment is usually loud.
    DISCLAIMER:
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

    Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.

    Empire Southwest is an EEO/Affirmative Action Employer
    Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment
  • 1 Day Ago

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Supervisor, Service - Field Service - Flagstaff, AZ
  • Empire Southwest
  • Flagstaff, AZ FULL_TIME
  • JOB DETAILS: Shift 1st/Day Shift Location In-Shop Schedule Schedule to be provided by leader. Salary Range $76,747 - $103,723 JOB SUMMARY: Responsible for safety and well-being of assigned staff, qual...
  • 5 Days Ago

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Field Inspector
  • Field Services, Inc.
  • Monument, UT PART_TIME
  • Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
  • 14 Days Ago

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Field Inspector
  • Field Services, Inc.
  • Tuba, AZ PART_TIME
  • Field inspector position requirements: reliable internet access, digital camera or smart phone, GPS capability, and ability to perform lock changes, winterization, grass cuts, debris removal, and othe...
  • 1 Month Ago

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Field Service Technician I
  • Scientific Games
  • Flagstaff, AZ FULL_TIME
  • ***Position in Flagstaff, AZ & Surrounding Areas*** If the idea of speaking to customers and addressing their Lottery machine service break-fix, installation and preventative maintenance needs appeals...
  • 8 Days Ago

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Field Service Technician-Network
  • TDS Telecom
  • Happy Jack, AZ FULL_TIME
  • Overview As a Field Service Technician-Network in Happy Jack, AZ, you will install, troubleshoot, repair, and maintain telecommunications products and equipment that TDS sells and leases (Key Systems,...
  • 1 Month Ago

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0 Field Service Supervisor jobs found in Flagstaff, AZ area

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Permit Technician- Community Development (0424)
  • Coconino County, AZ
  • Flagstaff, AZ
  • Salary : $45,560.00 - $47,838.00 Annually Location : Flagstaff, AZ Job Type: Regular Full Time Job Number: 0804125 Depar...
  • 4/26/2024 12:00:00 AM

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Merchandising Sales Associate
  • Tractor Supply Company
  • Flagstaff, AZ
  • Overall Job Summary This position is responsible for traveling with the Field Activity Support Team (FAST) to stores wit...
  • 4/26/2024 12:00:00 AM

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Housekeeper/$19 hr
  • Poco Diablo Resort
  • Sedona, AZ
  • Job Summary: Informacin disponible en espaol a continuacin. A Housekeeper is primarily responsible for maintaining clean...
  • 4/26/2024 12:00:00 AM

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Entry Level, Full Time Community Outreach Representative
  • CADC, LLC
  • Flagstaff, AZ
  • Job Description Job Description Organizer– CADC, LLC An Organizer is a full time, entry level position assigned to work ...
  • 4/25/2024 12:00:00 AM

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Computer Technician for Flagstaff, AZ
  • Abbtech Professional Resources
  • Flagstaff, AZ
  • Project Details: Duration: Short-term contract (1 Day project) Start Date : 3/25 Requirements : All positions require a ...
  • 4/23/2024 12:00:00 AM

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Facility Technician - Seasonal
  • SBR Management LLC
  • Bellemont, AZ
  • Job Type Temporary Description *This is a Seasonal Position from May 1, 2024 - Sept 30, 2024* Position Summary: The Faci...
  • 4/22/2024 12:00:00 AM

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Eye Technician/Client Services Technician - SPHC (DH6715)
  • Tuba City Regional Health Care Corporation
  • Flagstaff, AZ
  • Navajo Preference Employment Act : In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmati...
  • 4/22/2024 12:00:00 AM

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Sales Representative B- Off Premise
  • Breakthru Beverage Group
  • Verde Valley Sedona, AZ
  • Overview: We are experts in the beer, wine and spirits industry looking for individuals who share our passion for custom...
  • 4/11/2024 12:00:00 AM

Flagstaff is a city in and the county seat of Coconino County in northern Arizona, in the southwestern United States. In 2015, the city's estimated population was 70,320. Flagstaff's combined metropolitan area has an estimated population of 139,097. The city is named after a ponderosa pine flagpole made by a scouting party from Boston (known as the "Second Boston Party") to celebrate the United States Centennial on July 4, 1876. Flagstaff lies near the southwestern edge of the Colorado Plateau, along the western side of the largest contiguous ponderosa pine forest in the continental United Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Supervisor jobs
$60,240 to $84,211
Flagstaff, Arizona area prices
were up 2.5% from a year ago

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