Field Service Supervisor jobs in Fort Collins, CO

FIELD SUPERVISOR

Starting at $30.00 / hour with credit given for experience

$5000 sign-on bonus with full-time commitment

The Field Supervisor is responsible for day-to-day operations including facilitation of internal communication between field crews and management, outside facility interface, facilitating short-term scheduling needs, equipment, and supply maintenance, as well as other operational support functions as assigned by the Operations Manager.

Responsbilities:

• Interacts, assists, and supports crews daily at the beginning and/or end of their shifts.
• Direct, monitor, communicate with, and evaluate all field team members.
• Ensure maintenance of quality field operations through daily interaction, oversight, communication, and evaluation with field team members.
• Prepares written feedback for team member evaluations.
• Proactive in approach to day-to-day operations, implements process improvements.
• Ensure PCR's and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
• Ensure 100% of operational response exceptions are brought to closure with appropriate action.
• Monitors truck cleanliness and truck maintenance issues.
• Works with crews to maintain truck cleanliness and proper DHS levels.
• Makes recommendations to the Training Manager and Clinical Specialist to improve various aspects of the training and QA/QI programs (This may include changes in specific study materials, technology, and standard operating policies, procedures, education, and training).
• Provide team counseling and guidance and information regarding ABC Ambulance operations.
• Promptly investigate incidents involving assigned units or team members, including, filing of internal and external reports, and counseling.
• Directs and leads support staff in inventorying, ordering, receiving, stocking, and issuing medical and shop equipment and supplies.
• Ensure maintenance of adequate levels of staffing, equipment and medical supplies for field units.
• Implement and enforce company policies and standards.
• Perform direct ALS patient care activities.
• Maintain communication with other agencies and departments.
• Serve on committees with other departments to set policies and generate ideas.
• Communicate company goals and standards of excellence through exemplary daily job performance, attitude, initiative, and demeanor.
• Prepare reports and manages projects as assigned by Operations Supervisor or Operations Manager.
• Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
• Attend scheduled meetings.
• Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Affirmative Action Plan, etc.)
• Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
• Responsible for adhering to all company policies and procedures.
• Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
• Mentor team members, conduct performance evaluations, counsel, and provide disciplinary actions to assigned team members, and works to facilitate individual and team development that drives positive results.
• Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
• Perform other duties required.

Minimum Required Qualifications:

• High school diploma or GED.
• Current CPR, PHTLS, and ACLS certification, or equivalent credentials. Some advanced education preferred.
• Provide vaccination status.

Experience:

• Three years EMS experience required.
• Paramedic field experience preferred.
• EMT field experience considered.

Knowledge and Skills:

• Must be able to function as a field paramedic/EMT performing direct ALS/BLS patient care activities. Must be able to drive an ambulance and have a driving record in compliance with GMR policy regarding insurability. Microsoft office experience. Effective oral and written and Interpersonal communication skills.
• No corrective action received within the previous six-month period to application (clinical/corrective)

Why Choose AMR? is one of 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our are at the core of our services and vital to how we approach care, and check out our comprehensive benefit options at

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

Hourly Range: $30.00 - $48.00

Anticipated Job Posting Close Date: March 31st, 2024

Benefits: Check out our to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation, and paid time off.

Bonus: This position is eligible for a $5,000 sign-on bonus with full-time commitment.