Field Service Supervisor jobs in Ogden, UT

Company Description

AWP Safety is North America’s leading traffic control specialist. Our team of 7,800 professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Description

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

• Support the Area Manager and General Manager in managing your team of protectors.  
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop your team of protectors
• Develop relationships with internal and external customers to achieve goals and new business opportunities 
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service 
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members 
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs 
• Obtain ATSSA and state-specific certifications 
• Become a subject matter expert in work zone setup/design and professional flagging 
• Other duties as assigned 

Qualifications

• High School Diploma or GED completion 
• 4-year degree in a business-related field is a plus but not required
• 1-2 years of supervisor experience and building teams with 20 individuals
• Must be able to and enjoy connecting with field-level customers and contacts
• Excellent verbal and nonverbal communication skills 
• Take the initiative to build work relationships with your team 
• Contributes to the engagement and ongoing development of AWP Safety employees 
• Intermediate computer skills including Microsoft Office products and customer relationship management systems 
• Must adhere to and promote safe workplace practices 
• Valid Driver’s License void of suspension or revocation 
• Hours of operation may vary based on staffing needs and workload 
• Typical workweek 40  hours 
• Majority of time will be in the field
• The position may work in outside conditions that include inclement weather, not limited to heat, cold, humidity, and exposure to dust and asphalt 
• Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at construction job sites 
• Noise levels in the work environment and job sites can be loud  
• Position may lift or carry objects up to 50 pounds  
• If necessary, in the field, stand for long periods of time and perform strenuous physical labor under adverse field conditions; employee lifts pushes, pulls, or carries objects  

Additional Information

• Benefits-eligible 1st of the month following hire.
• All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance.
• Company paid LTD.
• Health Savings and Flex Spending Accounts Available
• 401(k)
• Paid Time Off & Paid Holidays
• AWP named one of America’s Greatest Workplaces 2023 for Diversity
• Salary Range: $53K - $63K

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.