Field Service Supervisor jobs in Reno, NV
Field Service Supervisor oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Being a Field Service Supervisor responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level I supervisor is considered a working supervisor with little authority for personnel actions. Additionally, Field Service Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Field Service Supervisor jobs
Field Service Supervisor
- AGS
-
Reno, NV
FULL_TIME
-
Job OverviewThe Field Service Supervisor is responsible for all field service operations for the region assigned. Provides direct supervision, training and discipline to field service technicians in his/her assigned territory. A few key components of the role include developing Field Service Technicians, scheduling for work orders and personnel, optimizing AGS products’ functionality.Responsibilities
- Develops workflow for Field Service Technicians
- Assists in goal setting, skill enhancement and performance review activities for Field Service Technicians
- Investigates and resolves any issues resulting from substandard performance
- Ensures company policies and procedures are followed by team members
- Provides training to Field Service Technicians as needed
- Addresses customer inquiries, resolves issues and obtains customer feedback proactively
- Maintains positive and healthy relationships with various teams to ensure customer service effectiveness
- Assists in interviewing and hiring new Field Service Technicians
- Plans, coordinates and manages both scheduled work orders and unscheduled field support, as well as software and hardware upgrades
- Conducts and compiles site surveys
- Oversees local casino paperwork necessary to complete work orders
- Interacts with local Compliance officials and ensures local technicians observe all facility protocols
- Demonstrates outstanding customer service through maintenance of high quality and integrity in the work environment
- Reviews the operating expenses with the Regional Service Manager and identifies spending trends and methods to optimize the budget
- Determines short-term and long-term projections based on the proximity and number of customers serviced in an particular area
- Updates job knowledge by participating in educational opportunities
- Communicates directly with the Technical Assistance Center (TAC) to escalate found issues in the field
Skills & Requirements- High School or GED required
- Associate or Bachelor’s degree in business or equivalent experience preferred
- 3 years’ progressively responsible experience in field service in a gaming manufacturing environment preferred.
- Capable of creating an environment of support and accountability
- Previous leadership experience especially within a field service team and/or remote employees
- Excellent communicator that works well with others and treats employees fairly with strong customer service orientation
- Experience in building and working in a team atmosphere
- Knowledge in all facets of field operations leadership and management
- Experience in coaching direct reports
- Transferable management skills
- Ability to interact and communicate effectively with technicians, support staff, and valued customers
- General knowledge of mechanical and electrical terminology and practices
- Track record for delivering results in operations, developing others, retaining high performers, creating a positive, trusting work environment, and safety
- Must be proficient with MS office products and possess the ability to learn related sales or service software tools
- This position may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate
Physical Requirements & Work EnvironmentThe physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Ability to stand, walk or sit for long periods of time and perform repetitive motion type tasks regularly.
- Ability to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance.
- While performing the duties of this job, the employee is regularly exposed to bending, twisting, climbing, reaching and squatting.
- While performing the job functions of this position, the employee frequently works near powered motor vehicles, power tools, and automated assembly fixtures.
- While performing this position, the employee regularly uses manual and powered hand tools, (electric, battery operated and/or air powered).
- Ability to work in a non-climate-controlled environment
- While performing the job functions of this position, the employee will be required to operate a personal or work assigned vehicle. Must be able to drive long distances when needed.
Note: All offers are contingent upon successful completion of a background check and drug screen and human performance evaluation (physical)*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer. - 22 Days Ago
PT Preload Supervisor
- United Parcel Service
-
SPARKS, NV
PART_TIME
- Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovat...
- Just Posted
Field Supervisor + Hiring Incentive
- Cero's
-
Reno, NV
FULL_TIME
- Field Supervisor needed full time $1500 hiring incentive Pay Rate: $20.00 hour to start Full-time positions are currently open, must mention incentive in interview Successful Candidates Will Have The ...
- Just Posted
Field Operations Supervisor
- Reyes Beer Division
-
Truckee, CA
FULL_TIME
- Pay Transparency Statement: The compensation philosophy reflects the Company's reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisi...
- Just Posted
Field Operations Supervisor
- Reyes Beverage Group
-
Truckee, CA
FULL_TIME
- Overview Come join the largest beer distributor in the United States and be a part of our Performance Promise where we live out our company’s purpose of connecting customers, consumers and brands ever...
- 3 Days Ago
Mortgage Occupancy Field Inspector
- GIS Field Services
-
Reno, NV
FULL_TIME
- GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
- 10 Days Ago
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0 Field Service Supervisor jobs found in Reno, NV area
Psychosocial Rehabilitation Worker-PSR
- Kiddos Nevada
-
Reno, NV
- Job Description Job Description $20-$22/hr (initial rate/pay is based on education and experience) *This is an Independe...
- 4/24/2024 12:00:00 AM
Manager, Outside Sales
- SPECTRUM
-
Reno, NV
- Average target compensation of $120K + uncapped incentives JOB SUMMARY This position leads a geographically assigned tea...
- 4/24/2024 12:00:00 AM
Deputy Fire Chief / Operations
- East Fork Fire District
-
Reno, NV
- Deputy Fire Chief / Operations, East Fork Fire Protection District; Minden, NV Annual Wage Range: $141,516-$173,327 Insu...
- 4/24/2024 12:00:00 AM
Field Application Specialist - HammerHead
- The Toro Company
-
Reno, NV
- Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
- 4/23/2024 12:00:00 AM
SUPERVISORY QUALITY ASSURANCE SPECIALIST
- Air National Guard Units
-
Reno, NV
- Summary This position is for a SUPERVISORY QUALITY ASSURANCE SPECIALIST, PD# D1819000 , part of the Nevada Air National ...
- 4/23/2024 12:00:00 AM
Park Maintenance Supervisor
- City of Reno, NV
-
Reno, NV
- Park Maintenance Supervisor Print Subscribe Class Title Park Maintenance Supervisor Class Code 3131 Salary $88,931.57 - ...
- 4/23/2024 12:00:00 AM
Field Service Technician
- Raymond West
-
Reno, NV
- Job Description Job Description Do you enjoy troubleshooting and maintaining electrical equipment? Do you enjoy working ...
- 4/22/2024 12:00:00 AM
Field Sales
- SPECTRUM
-
Reno, NV
- JOB SUMMARY Connect people and communities by offering best-in-class telecommunication services through door-to-door sol...
- 4/20/2024 12:00:00 AM
About Reno, Nevada
Reno (/ˈriːnoʊ/ REE-noh) is a city in the U.S. state of Nevada, located in the northwestern part of the state, approximately 22 miles (35 km) from Lake Tahoe. Known as "The Biggest Little City in the World", Reno is known for its casino industry. It is the county seat of Washoe County. The city sits in a high desert at the foot of the Sierra Nevada and its downtown area (along with Sparks) occupies a valley informally known as the Truckee Meadows. The city is named after Union Major General Jesse L. Reno, who was killed in action at the Battle of South Mountain on Fox's Gap.
Reno, with an esti...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Supervisor jobs
$63,327 to $88,527
Reno, Nevada area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Field Service Supervisor do?
Field Service Supervisor in Sacramento, CA
· - Personally recruit a minimum of one new supervisor for the branch annually.
December 29, 2019
Field Service Supervisor in Winston Salem, NC
A bachelor's degree from an accredited university or college in the relevant field is the most basic educational requirement to make an entry as a field service supervisor.
December 04, 2019
Field Service Supervisor in Tacoma, WA
This is a great opportunity to grow your management and customer service skills, while also utilizing your technical skills in the field.
November 30, 2019