Field Service Supervisor oversees field service personnel who perform on-site routine services including installation, maintenance, and repair. Schedules and trains field service representatives. Being a Field Service Supervisor responsibilities also include maintaining offices and facilities including ensuring inventory is fully stocked. A level I supervisor is considered a working supervisor with little authority for personnel actions. Additionally, Field Service Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Epson is a global technology company at the forefront of technological revolutions in imaging, robotics, precision machinery and electronics.
The Supervisor Field Service is responsible for delivering installation and service and support for Industrial and Professional Imaging business organizations. Support the implementation of the service and support for the region including product installation, end-user training, workow development and training, maintenance, and support.
This position can be 100% remote. Preferably located near Epson America's headquarters in Los Alamitos, CA.
Principal Accountabilities
In addition to the following Epson's policies and procedures, principal accountabilities include, but are not limited to:
Required Skills and Experience
The starting annual base pay for this role is between USD $97,313 and $133,807. Please note that this position's salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.
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