Financial Aid Counselor - Higher Ed. jobs in Billings, MT

Financial Aid Counselor - Higher Ed. administers the financial aid program and provides application counseling. Decides to award scholarships, grants, and other monetary rewards. Being a Financial Aid Counselor - Higher Ed. audits and reconciles financial aid accounts. Requires a bachelor's degree. Additionally, Financial Aid Counselor - Higher Ed. typically reports to a supervisor. The Financial Aid Counselor - Higher Ed. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Financial Aid Counselor - Higher Ed. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Financial Aid Specialist I
  • Montana State University Billings
  • Billings, MT FULL_TIME
  • Position Details

    Position Information

    NBAPOSN Title

    Working Title
    Financial Aid Specialist I

    Brief Position Overview
    Montana State University Billings is a preferred employer in the region-WE WANT YOU!
    The following are reasons why you should join our team:
    • Work-life balance
    • Holidays-10 paid holidays per year and 1 Floating Holiday
    • Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
    • Sick Leave – Earned at an accrual rate of .0416125 for each hour in pay status.
    • Employee and Dependent Tuition Waiver
    • Opportunities to engage in professional development opportunities
    • Committed to employee wellness and access to a robust Employee Assistance Program
    • Medical Benefits that are robust and affordable
    • Visit MUS Benefits to learn more about our benefit package including
    • Medical, Vision, and Dental
    • Life Insurance and Long Term Disability are incorporated into our benefits.
    • Learn more about our retirement benefits at MUS Retirement.
    • Opportunities for career growth and a variety of career paths
    • Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
    • Beautiful campus environment that features our MSUB Mile walking path

    Position Number

    Department
    Financial Aid & Scholarships

    Division
    Student Access and Success

    Appointment Type
    Classified

    Contract Term

    Semester

    If other, specify From date

    If other, specify End date

    FLSA

    Union Affiliation
    FOCUS-MFPE

    FTE
    1.0

    Benefits Eligible
    Yes

    Compensation
    Hourly

    Salary
    Salary range of $ 14.59 to $ 18.24 hourly, commensurate with experience, education, and qualifications

    Contract Type
    Classified Hourly

    If other, please specify

    Recruitment Type
    Open

    Position Details

    General Statement
    As a member of the Division of Student Affairs, the MSU Billings Office of Financial Aid & Scholarships exists to ensure our students have access to all available financial assistance to achieve their academic goals. The Office of Financial Aid & Scholarships operates in an ethical and efficient manner seeking to emphasize three components in accomplishing its mission:
    • Provide access to the educational program of the student’s choice;
    • Provide reliable service and student/client satisfaction and Engage in continuous improvement of financial aid application and delivery systems.


    This position requires exemplary customer service skills, a willingness to listen carefully, above average written and verbal communication skills, the ability to understand complex financial aid processes, and be able to work well under pressure. Our customers’ first impression of the Financial Aid Office will often times be based on interaction with this position. The information provided must be accurate and timely. The functions of this position will be performed at McMullen Hall on the senior campus and at Jacket Student Central at the College of Technology. Immediate supervision of this position will be performed by Financial Aid Specialist I personnel.

    Duties and Responsibilities
    Customer Service:
    • Provide front desk support at the Financial Aid Office in McMullen Hall and be available for financial aid assistance for Jacket Student Central at the City College of MSU Billings;
    • Available for University campus and City College events such as orientation, new student registration and occasionally for evening hours;
    • Screen and refer customers to appropriate internal and external resources, departments and offices;
    • Explain clearly a student’s financial aid award;
    • Understand why a student has not yet been awarded;
    • Analyze client requests to determine the appropriate form, application or documentation to be provided based on customers request and circumstances involved

    Document Processing and Communication:
    • Open, sort, prioritize, distribute and file incoming mail and documents received in compliance with office procedures;
    • Review all applications, forms, and documents received for accuracy, completion, and compliance with federal, state and institutional guidelines;
    • Track customer requests and prepare written correspondence including preparing packets of material based on those requests;
    • Generates email, paper letters, or ROAMESG notifications to students regarding missing information, awards, revisions, SAP, etc;
    • Responsible for generating standardized letters for Specialist II staff regarding Satisfactory Academic Progress, dependency over ride decisions, professional judgment decisions, or other requests;
    • Screen, review and process returned mail due to incorrect, insufficient or incomplete addresses;
    • Return voice mail messages and respond to finaid@msubillings.edu requests in a timely manner
    • Meet with parents and prospective students;
    • Provide financial aid counseling in person, by phone, and email for students, parents, and departments on campus;
    • Inputs documents and forms requested by individual financial aid specialists into Banner on a daily basis;
    • Work closely with each Financial Aid Specialist II, Associate Director and the Director of Financial Aid

    File Review and Verification of Student Data and forms:
    • Review student eligibility;
    • Verify financial information;
    • Determine basic student and financial need eligibility;
    • Package and disburse aid;
    • Perform financial aid award revisions;
    • Ensure compliance with all federal, state, and institutional regulations;
    • Make necessary corrections to data provided;
    • Communicate with students when additional information or clarification is needed;
    • Work collaboratively with other offices in order to meet the needs of individual student’s.

    Examples of areas of responsibility that may be performed by the Financial Aid Specialist I:
    • Work Study Program;
    • Scholarship processing and awarding
    • Office Management;
    • Fee Waiver processing;
    • Web page updating and design
    • Participation in professional development campus opportunities and committees;
    • Third party resources;
    • On-line student responsibilities
    Continuous Quality Improvement:
    • Work with the Director of Financial Aid to identify specific goals and expected outcomes, develop and implement an assessment plan to evaluate progress toward the attainment of the goals, and utilize the assessment data to revise procedures and processes to achieve the expected outcomes for the office;

    Required Qualifications – Experience, Education, Knowledge & Skills
    • Exemplary customer service skills;
    • Thorough knowledge of all financial aid forms, applications, and documents;
    • Excellent verbal and written communication skills;
    • Comfortable using personal computer for internet, search engines, Microsoft and Outlook programs;
    • Ability to accurately interpret data in Banner from the Financial Aid, Admissions, Registrar, and Accounts Receivable components;
    • Ability to work well with diverse populations in a sensitive non threatening manner;
    • Understand federal, state, and institutional policies, procedures, and regulations and the ability to conduct research for specific questions;
    • Thorough knowledge of and compliance with FERPA guidelines;
    • Thorough knowledge of services and offices located on the University campus and City College campus;
    • Thorough knowledge of office procedures and financial aid process when preparing documents for filing or pulling for a file reviewer;
    • Accurate calculator and keyboarding skills;
    • Ability to make decisions, prioritize and efficiently and effectively balance many projects at a time.
    • Willing to speak to audiences;
    • An attention for details;
    • Ability to work independently and in a team oriented environment;
    • Knowledge of Banner financial aid module
    • Understand federal, state, and institutional packaging philosophies and rules;
    • Thorough knowledge of financial aid forms required for eligibility and verification purposes;
    • Knowledge of the goals and outcomes of the Office of Financial Aid & Scholarships;
    • Ability to assess and evaluate progress toward attainment of goals and outcomes;
    • Data collection skills;
    • Ability to evaluate assessment data and revise processes and procedures to more effectively attain goals and outcomes;

    Preferred Qualifications – Experience, Education, Knowledge & Skills

    The Successful Candidate Will

    Special Requirements

    Physical Demands

    This position has supervisory duties?
    No

    Posting Detail Information

    Announcement Number
    S00889P

    Number of Vacancies
    1

    Desired Start Date

    Position End Date (if temporary)

    Open Date
    01/18/2024

    Close Date
    02/15/2024

    Open until filled
    Yes

    Special Instructions Summary

    Quick Link for Internal Postings
    https://employment.msubillings.edu/postings/6883

    Diversity Statement

    Montana State University Billings is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

    Montana State University Billings makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, 406-657-2278, employment@msubillings.edu.

    MSU Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website: http://www.msubillings.edu/humres/eeos.htm

  • 15 Days Ago

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Associate Director of Financial Aid
  • Montana State University Billings
  • Billings, MT FULL_TIME
  • The Associate Director of Financial Aid is a full time, year-round position. This position provides high-level and technical leadership and direction to support financial aid applicants and the awardi...
  • 21 Days Ago

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Financial Counselor-Cancer Center
  • billingsclinic
  • Billings, MT FULL_TIME
  • The Financial Counselor is the main financial contact for cancer outpatients without adequate financial resources. The Financial Counselor looks after the financial interests of the organization by se...
  • 6 Days Ago

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Financial Counselor-Cancer Center
  • billingsclinic
  • Billings, MT FULL_TIME
  • The Financial Counselor is the main financial contact for cancer outpatients without adequate financial resources. The Financial Counselor looks after the financial interests of the organization by se...
  • 6 Days Ago

2
24-25 SY Behavioral Health Counselor
  • 25 SY Behavioral Health Counselor - Oracle Taleo Careers
  • Cooke, MT FULL_TIME
  • Job Summary Behavioral Health Counselors identify resource inequities, assess school-level needs, and include evidence-based interventions. They provide behavioral health support and fosters a safe an...
  • 1 Month Ago

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Patient Financial Counselor I (Full-time/Billings)
  • billingsclinic
  • BILLINGS, MT FULL_TIME
  • The Patient Financial Representative (PFR) is the main financial contact for patients with self pay balances and/or without adequate financial resources. The PFR looks after the financial interests of...
  • 6 Days Ago

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0 Financial Aid Counselor - Higher Ed. jobs found in Billings, MT area

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Internal Revenue Agent- Senior Revenue Agent (Examiner), 12-month Roster
  • Department Of The Treasury
  • Billings, MT
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I)DIVISION? A description of the business units can be found at:...
  • 4/24/2024 12:00:00 AM

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Patient Financial Counselor (Full-time/Billings)
  • Billings Clinic
  • Billings, MT
  • Youll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a v...
  • 4/23/2024 12:00:00 AM

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Internal Revenue Agent (Senior Employee Plans Agent-Examiner) 12-MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Billings, MT
  • Duties WHAT IS THE TAX EXEMPT/GOVERNMENT ENTITIES (TEGE) DIVISION? A description of the business units can be found at: ...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Special Enforcement Program - Examiner) 12 MONTH ROSTER (Amended)
  • Department Of The Treasury
  • Billings, MT
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Examiner-Joint Committee Specialist) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Billings, MT
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I)DIVISION? A description of the business units can be found at: h...
  • 4/22/2024 12:00:00 AM

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Supervisory Internal Revenue Agent (Examiner) - MSP, Temp NTE 1 Yr MBE MBMP, 12 Month Roster Amended
  • Department Of The Treasury
  • Billings, MT
  • Duties WHAT IS THE SMALL BUSINESS/SELF-EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: htt...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent Senior Revenue Agent (Examiner) (12 MONTH ROSTER)
  • Department Of The Treasury
  • Billings, MT
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL ACTIVITIESDIVISION? A description of the business units can be found...
  • 4/22/2024 12:00:00 AM

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Supv Internal Revenue Agent (Spec Grp Mgr Examiner) 12-Month Roster, Temp NTE 1 Yr, MBE 5 Yrs, MBMP
  • Department Of The Treasury
  • Billings, MT
  • Duties WHAT IS THE SMALL BUSINESS/SELF-EMPLOYED (SB/SE)DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

Billings is the largest city in the U.S. state of Montana, with a population estimated at 109,642 as of 2017. Located in the south-central portion of the state, it is the seat of Yellowstone County and the principal city of the Billings Metropolitan Area, which has a total a population of 170,498. It has a trade area of over 500,000. Billings was nicknamed the "Magic City" because of its rapid growth from its founding as a railroad town in March 1882. The city is named for Frederick H. Billings, a former president of the Northern Pacific Railroad. With one of the largest trade areas in the Uni...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Financial Aid Counselor - Higher Ed. jobs
$41,074 to $53,138
Billings, Montana area prices
were up 3.1% from a year ago