Financial Aid Counselor - Higher Ed. administers the financial aid program and provides application counseling. Decides to award scholarships, grants, and other monetary rewards. Being a Financial Aid Counselor - Higher Ed. audits and reconciles financial aid accounts. Requires a bachelor's degree. Additionally, Financial Aid Counselor - Higher Ed. typically reports to a supervisor. The Financial Aid Counselor - Higher Ed. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Financial Aid Counselor - Higher Ed. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
The Financial Aid Counselor Is a primary point of contact for students and families that are seeking assistance with the educational expenses of attending Tulane University.
Responsibilities Include the processing of financial aid applications from initial needs analysis to packaging of offers of assistance; counseling with students regarding all student loans, scholarships, grants, and employment programs ;Interpreting rationale behind student budgets, need analysis computations and all program regulations; and assisting in the monitoring of aid eligibility and academic progress requirements. Each Financial Aid Counselor Is also assigned responsibility for the initiation, execution, and analysis of a number of special projects. These tasks may include: creating and designing publications, editing and producing presentations including a web page, planning special events both on and off campus, serving as liaison with several university departments, serving on university committees, supervising operations staff and student employees on specific projects, and serving as a point of contact for the university to outside agencies.
Required Knowledge, Skills, and Abilities
Strong organizational and analytical skills and excellent attention to detail are necessary
Must have an ability to communicate effectively both orally and in writing, and possess superior interpersonal skills; and thorough personal computer experience
Must have strong customer service orientation and ability to impart those skills to members of the staff
Flexibility to handle a variety of duties and projects throughout the year, as the demands of a Financial Aid Office are cyclical in nature
Ability to work effectively with diverse constituencies, including students, parents, faculty, academic deans and administrators, guidance counselors, alumni, government representatives, banks, loan servicing agencies, and loan guarantee agencies
Must have a thorough understanding of federal Title IV aid regulations
Computer literacy is important to the efficient management of a quantity of work
Demonstrates Integrity and trustworthy in the workplace
Exhibits commitment to teamwork, positive energy and standards of excellence in every task
Required Education and/or Experience
Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Preferred Qualifications
One (1) year of experience or educational training in student affairs, counseling, accounting, or related fields for those holding a bachelor's degree
Ten (10) years of experience or educational training in financial aid counseling for those holding only a high school diploma/equivalent
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