Financial Aid Counselor - Higher Ed. jobs in Newark, NJ

Financial Aid Counselor - Higher Ed. administers the financial aid program and provides application counseling. Decides to award scholarships, grants, and other monetary rewards. Being a Financial Aid Counselor - Higher Ed. audits and reconciles financial aid accounts. Requires a bachelor's degree. Additionally, Financial Aid Counselor - Higher Ed. typically reports to a supervisor. The Financial Aid Counselor - Higher Ed. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Financial Aid Counselor - Higher Ed. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Financial Aid Counselor
  • Saint Peter's University
  • Jersey, NJ FULL_TIME
  • Position Information

    Job Title
    Financial Aid Counselor

    Campus
    Jersey City Campus

    Department
    Financial Aid

    Full Time, Part Time, Adjunct

    Job Description
    Counselors provide integrated student services to Saint Peters students, families, and staff in the main area of Enrollment Services. The Counselor position requires an in-depth understanding of and training on institutional, federal and state policies regulating financial aid, academic records, registration, and student account billing. Additionally, Counselors are equipped with a broad knowledge of campus resources and services.
    As a vital resource for the University community, it is essential for counselors to provide outstanding customer service. Counselors must exhibit excellent problem solving skills and independent professional judgement when resolving diverse community. Additionally, Counselors engage in sensitive conversations related to academic success and financial matters.
    Counselors may be asked to serve on various committees, engage in professional development and provide campus and community outreach. Through their broad knowledge of the University, Counselors have the authority to apply independent discretion and professional judgment without supervisor approval in a variety of situations, many of which can have significant impact on the University.

    Salary Range: $42,000

    Duties & Responsibilities
    Counseling, Advising and Processing (80%)
    • Counsel, advise, investigate, problem-solve, and resolve questions and issues from current and previous students, parents, staff, academic departments, other third parties, and the public.
    • Provide advising to students and parents with in-depth financial aid questions concerning FAFSA applications. Explain verification, financial aid eligibility and disbursement of aid, as well as cost of attendance figures, difference and benefits of different aid types and estimated family contribution.
    • Counsel students on a variety of issues to include financial aid, billing, and payments.
    • Counsel students on requirements for various aid programs such as Pell, Federal work-study, Loans and NJ State TAG awards.
    • Advise students and parents on the availability of student aid, types of student aid, processing procedures and other consumer information as it relates to student aid.
    • Package students using federal, institutional and state guidelines and ensure that award letters are generated, reviewed and processed timely.
    • Responsible for verification of federally and institutionally selected students. This includes collecting, reviewing and correcting financial information and forms submitted by parents/students.
    • Resolution of federal C-flags that result from mismatches for: citizenship, alien status, etc.
    • Resolve discrepancies in submitted financial aid information with parents and students.
    • Counsel students/parents on the financial aid process, verification criteria and ways to finance their education.
    • Review academic progress and monitor changes that will affect federal/state aid eligibility each semester.
    • Other duties as assigned.

    Standards:
    • Provide start-to-finish student service using professional judgment and individual discretion in both simple and complex issues involving minimal supervisory guidance.
    • Offer pro-active and on-the-spot, independent support and problem resolution in a broad range of areas and issues.
    • Keep abreast of institutional, departmental, federal and state regulations. Exercise authority to implement changes and make exceptions to students’ financial aid awards.
    • Continually look for ways to improve service to students.
    • Provide customer service consistent with the University’s inclusive and welcoming service standards.

    Community Outreach & Other Duties as Assigned (10%)
    • Present orientation and other related presentations to students, parents and other University staff.
    • Attend as needed: Admitted Student Days, Open Houses, Admission events, New and Transfer Student Orientations, Parent Orientations, and FWS Orientation event, etc.
    • Serve on committees as needed.
    • Act as liaison to the Admission and Advisement departments.
    • Events can include evening and weekend hours.
    • Complete other duties as assigned.

    Standards
    • Successfully represent the University at various events.
    • Successfully represent Financial Aid within the University community by communicating accurate and timely information.
    • Demonstrate excellent communication skills.
    • Engage in relationship building within the University community.
    • Complete other duties by assigned deadline.

    Appeals & Petitions (10%)
    • Evaluate and complete: Financial Aid appeals, Academic Progress Appeals, Courses applicable to the degree reviews, etc.

    Standards
    • Accurately counsel students on impact to their record based on the type of appeal or petition submitted.
    • Thoroughly investigate appeals and petitions as well as review supporting documentation to make decision.
    • Contact appropriate parties for further information when needed.
    • Evaluate and act on appeals, meeting deadlines established for each appeal.
    • Review student eligibility for financial aid based on current enrollment. Use professional judgment as needed for appeals.
    • Communicate results of waiver, appeal or petition to students in a professional manner.


    Qualification Standards
    PREFERRED QUALIFICATIONS:
    • Excellent oral and written communication skills; ability to write clear, concise letters using effective writing skills.
    • Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and identities.
    • Proven ability to work effectively as a team member.
    • Ability to analyze and interpret data and make independent decisions; responsible for decisions.
    • Highly motivated, focused, and results-oriented.
    • Ability to meet expectations in a fast-paced and dynamic, customer-oriented environment.
    • Must be able to effectively present information and represent the College at outreach events, both on- and off-campus which can include evening and weekend hours and possibly travel.
    • Student financial aid experience preferred with registration and student accounts receivable experience a plus.
    • Knowledge of and experience with MMC, including institutional policies, procedures, and processes a plus.
    • Demonstrated project management and public speaking skills.
    • Working knowledge of Microsoft Office, Google Suite (GMail, Drive, Docs, etc.), student records, financial aid software (Colleague), and CRM platforms (SLATE).


    Education
    REQUIRED QUALIFICATIONS:
    • BA/BS degree with at least one year of related work or a combination of related education and work experience to equal three years.


    Physical Demands

    Experience
    • At least one year of work experience in higher education.

    Licenses (if applicable)

    Working Conditions

    Physical requirements

    Posting Detail Information

    Posting Number
    PS398P

    Position Posting Date

    Close Date

    Open Until Filled
    No

    Special Instructions to Applicants

    Quick Link
    https://saintpeters.peopleadmin.com/postings/3390
  • 29 Days Ago

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ADMISSIONS FINANCIAL COUNSELOR
  • Summit Oaks Hospital
  • Summit, NJ FULL_TIME
  • Responsibilities: This opportunity is full-time at 40 hours per week, offers full benefits and a convenient day shift schedule. The Admissions Financial Counselor is responsible for verifying benefits...
  • 1 Month Ago

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Direct Support Professional, DSP (Community Based Supports) Females Needed
  • Victory Aid
  • Whippany, NJ PART_TIME
  • Looking for a experienced and qualified FEMALE DSP to work 11 hours a week; Every Monday and Wednesday 7:30am-1:00pm MUST BE AVAILABLE TO WORK THESE HOURS!!!! Do you want to make a difference in other...
  • Just Posted

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Direct Support Professional, DSP (Community Based Supports)
  • Victory Aid
  • Summit, NJ PART_TIME
  • Looking for a experienced and qualified MALE DSP to work 25 hours a week during the day; Monday- Friday 11am-4pm MUST BE AVAILABLE TO WORK THESE HOURS!!!! Do you want to make a difference in others’ l...
  • 1 Day Ago

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Homefinding Supervisor
  • Children's Aid
  • Harlem, NY FULL_TIME
  • Description: Harlem Family Services Center (317 Lenox Ave) $72,000 - $78,000 *Sign-On Bonus Eligible* The Home Finding Department is responsible for the recruitment, training and certification of all ...
  • 25 Days Ago

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US E - GPS Consulting - Workday Student Financial Aid SC (BL) - Traditional
  • Deloitte US
  • Jersey, NJ FULL_TIME
  • Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their busi...
  • 3 Days Ago

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0 Financial Aid Counselor - Higher Ed. jobs found in Newark, NJ area

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Financial Aid Assistant
  • Hudson County Community College
  • Jersey City, NJ
  • For COVID-related Information and Vaccination Requirements, please view the Return to Campus Task Force page. (For Inter...
  • 4/26/2024 12:00:00 AM

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PT Counselor - TS
  • New Jersey Institute of Technology
  • Newark, NJ
  • Title: PT Counselor - TS Department: TRiO Reports To: Director TRIO Programs Position Type: Grant Funded Position Summar...
  • 4/26/2024 12:00:00 AM

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Instructor - Tenure Track, History
  • Hudson County Community College
  • Jersey City, NJ
  • For COVID-related Information and Vaccination Requirements, please view the Return to Campus Task Force page. The Opport...
  • 4/26/2024 12:00:00 AM

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Coordinator, Academic Support Center
  • Hudson County Community College
  • Jersey City, NJ
  • For COVID-related Information and Vaccination Requirements, please view the Return to Campus Task Force page. The Opport...
  • 4/26/2024 12:00:00 AM

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Financial Aid Advisor
  • Hudson County Community College
  • Jersey City, NJ
  • For COVID-related Information and Vaccination Requirements, please view the Return to Campus Task Force page. College Ov...
  • 4/25/2024 12:00:00 AM

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Academic Counselor
  • Hudson County Community College
  • Jersey City, NJ
  • For COVID-related Information and Vaccination Requirements, please view the Return to Campus Task Force page. The Opport...
  • 4/25/2024 12:00:00 AM

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Managing Assistant Director of Financial Aid
  • Ramapo College of New Jersey
  • Mahwah, NJ
  • Location : Ramapo College, Main Campus - Mahwah NJ Job Type: Full-Time Job Number: 202300147 Core: Outreach & Engagement...
  • 4/24/2024 12:00:00 AM

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Financial Counselor
  • Wmc Health
  • Valhalla, NY
  • Job Details:Job Summary:Responsible for evaluating patient eligibility for various governmental programs for the un-insu...
  • 4/23/2024 12:00:00 AM

Newark (/ˈnjuːərk/,[24] locally /njʊərk/)[25] is the most populous city in the U.S. state of New Jersey and the seat of Essex County.[26] As one of the nation's major air, shipping, and rail hubs, the city had a population of 285,154 in 2017, making it the nation's 70th-most populous municipality, after being ranked 63rd in the nation in 2000. Settled in 1666 by Puritans from New Haven Colony, Newark is one of the oldest cities in the United States. Its location at the mouth of the Passaic River (where it flows into Newark Bay) has made the city's waterfront an integral part of the Port of New...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Financial Aid Counselor - Higher Ed. jobs
$47,948 to $62,031
Newark, New Jersey area prices
were up 1.6% from a year ago