Financial Aid Counselor - Higher Ed. jobs in Oregon

• Exercise discretion and independent judgment through interpretation, implementation, and research of federal and institutional policies and regulations in response to customer needs and departmental practices
• Provide one-on-one financial counseling and eligibility information to students and/or parents according to individual need
• Review documents, perform need analysis, make determinations, and award financial aid packages to eligible students implementing established guidelines and procedures
• Verify student FAFSA information; prepare individual student aid reports for packaging, analyzing information reported for consistency
• Present at prospective and new student events and by request from staff, faculty, and students
• Counsel students on issues related to borrowing including aggregate limit issues, maximum time frame processes and graduation exit requirements
• Work collaboratively with individuals from various departments
• Assist in the management of outstanding account balances and student account payment plans
• Assist with the Loan Entrance and Exit Counseling processes, providing regulatory advice as it pertains to Direct Lending
• Serve as a resource for students seeking outside scholarship opportunities
• Respond in a timely fashion to correspondence related to student financial aid including eligibility information, verification information, and other questions
• Be up to date on prevailing State and Federal regulations and WPU policies and procedures by attending training and conferences as opportunities arise
• Abide by NASFAA Principles of Good Practice
• Contribute to the support and implementation of the University Strategic Plan
• Participate in Warner Pacific University professional development opportunities
• Adhere to University policies and procedures regarding financial aid and student financial services
• Demonstrate commitment to a Christian liberal arts education by upholding to the mission of the University and abiding by the Employment Standards and Lifestyle Agreement
• Be present in the office on a daily basis unless arrangements are made with the employee’s direct supervisor
• Perform other duties as assigned

• Process PLUS loan requests received in writing and on daily PGAP report
• Process loan changes received in writing and through financial aid self-service
• Run scheduled Transfer Monitoring process in Colleague and resolve Multiple Reporting Report (MRR) and Transfer Monitoring conflicts when notified on the DOEI imports
• Assist in monitoring student eligibility for financial aid at the end of each term using established Satisfactory Academic Progress standards
• Assist in awarding outside scholarships and third party payments, adjusting aid to fit within need and cost of attendance
• Assist with training for new colleagues as assigned
• Process Title IV returns due to withdrawals or changes to student schedules
• Perform other duties as assigned

• Minimum of three years of experience working in a professional office environment
• Bachelor Degree from an accredited institution or equivalent experience in a higher education environment
• Demonstrated ability to solve problems and initiate and implement projects independently
• Ability to multi-task with accuracy and work effectively in order to adapt to and meet deadlines in a fast-paced environment
• Experience working with highly detailed and/or confidential information
• Excellent self-motivation, oral and written communication skills, and the ability to work well with customers, students, faculty, and staff
• Skill in presenting information to groups of various sizes
• Ability to work outside of normal business hours, as necessary (campus events, orientations, etc.)
• Proficient in computer programs including Windows, Outlook, Word and Excel, and the Internet
• Exhibit commitment to inclusiveness and sensitivity to areas of national origin, ethnicity, culture, gender, and disabilities

• Experience in a higher education environment
• Bilingual – Spanish speaker preferred
• Experience using the Ellucian Colleague student information system
• Experience in financial aid including standard and nonstandard term delivery methods
• Experience working with adult learners

In order to be considered an applicant for this position, please complete our online employment application at https://warnerpacific.catsone.com/careers/1611-General Click “Apply Now” to complete the online application, and submit the following:
Application, Cover Letter and Resume